Insights Operations Lead

Dodge Construction Network

2d•Remote

About The Position

Dodge Construction Network (Dodge) is seeking an Insights Operations Lead to provide strategic leadership and operational ownership for the Insights business, encompassing research and consulting offerings. This senior role is accountable for setting and executing medium- and long-term initiatives designed to strengthen, scale, and grow the business. This role will lead new product development efforts, own ongoing strategic priorities, and serve as a central coordinator across stakeholders within the Insights organization and the broader company. This role requires a strong strategic mindset, exceptional stakeholder management skills, and a client-centered approach to decision-making. This position reports directly to the Vice President, Research.

Requirements

10+ years of strategic operations and project management experience
Demonstrated ability to own and execute long-term strategic priorities in complex, cross-functional environments
Proven experience managing stakeholders and navigating ambiguity while maintaining forward progress
Strong client-centered orientation, with experience making decisions informed by customer needs and market dynamics
Understanding of building, managing, and deploying expert panels for research and event-based insights
Excellent communication skills, with the ability to align diverse stakeholders around shared objectives
Strong time management skills and the ability to schedule and plan internal and client meetings and implement and meet project deadlines

Nice To Haves

Experience in market research, consulting, insights, or strategy roles
Familiarity with construction, building products, or related B2B research industries
Experience scaling research or insights products and operations within a data-forward organization
Ability to manage teams and grow professionals

Responsibilities

Own and drive medium/long-term strategic priorities for the Insights business, ensuring alignment with organizational goals
Independently identify challenges, assess tradeoffs, and adjust strategy and execution to keep initiatives on track
Serve as a strategic thought partner on the future direction of insights, research, and consulting capabilities
Lead new product development initiatives across research, consulting, and insights offerings
Define product concepts, value propositions, and delivery models in partnership with research, consulting, sales, and product teams
Oversee the lifecycle of insights products, from concept through launch and ongoing refinement
Coordinate activities across internal stakeholders to ensure effective execution of strategic initiatives
Act as a connective leader between Insights, sales, marketing, technology, and other business functions
Establish clarity and accountability across complex, cross-functional efforts
Ensure strategic and operational decisions are grounded in client needs, market demand, and business impact
Apply a strong understanding of customer use cases to guide prioritization and investment decisions
Provide strategic oversight of the development and deployment of expert panels supporting research and both live and pre-recorded events
Ensure expert engagement capabilities are scalable, high-quality, and aligned with evolving insights products