Inspector V

TX-HHSC-DSHS-DFPS•Houston, TX

2d•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Inspector V – Market Rate Salary $60,431.88 In this front-line field position, the Inspector V conducts initial inspections, re-licenure inpections, follow up inspections, and investigations of complaints and incidents as a team member or individually, including complaints related to abuse, neglect or exploitation in Licensed-only Home and Community Support Services Agencies (HCSSA). May conduct abuse/neglect investigations for other licensed only providers (Assisted Living/Home and Community Based/Day Activity Services Centers). The Inspector completes inspection/survey reports listing deficiencies/violations and prepares written reports supporting the actions and remedies recommended. Participates in surveys, inspections, and investigations with assigned team and accepts assignments as needed. Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.

Requirements

Knowledge of issues, concerns, and needs of populations at risk including adults and children with mental health issues and intellectual, developmental, and physical disabilities.
Knowledge of program regulations and procedures, and survey techniques and principles.
Knowledge of acceptable professional standards of care.
Knowledge of program regulations and procedures, and survey techniques.
Knowledge of or experience in long-term care regulatory services including surveys, investigations, or enforcement.
Skill in effective verbal and written communication.
Ability to operate a computer, tablet, laptop device, smartphone, and various software packages, including Microsoft Office.
Ability to conduct interviews in various settings.
Ability to conduct complex on-site facility inspections for compliance determinations.
Ability to establish and maintain effective work relationships with team members and others.
Ability to interpret policies, procedures, and regulations.
Ability to work independently.
Ability to exercise professional judgment and reach sound decisions.
Ability to learn, remember, and integrate complex concepts, difficult procedures, or complicated processes
Ability to use the computer for writing reports.
Ability to multitask and track multiple activities with competing priorities.
Ability to handle situations of high stress and conflict.
Valid driver’s license
All applicants must pass a fingerprint criminal background check.
Flexibility in work hours is required for this position.
Must have reliable transportation.
Applicants for this position must have a reliable motor vehicle and a valid Texas driver's license appropriate for the car and passenger or cargo load. Applicants must provide proof of insurance and license.

Nice To Haves

Four-year degree from an accredited college or university, preferred.
Experience with individuals with mental illness, intellectual or developmental disabilities, or physical disabilities preferred.
Experience may substitute for education year for year.
Experience as a Certified Peace Officer, Law Enforcement, Military Investigations, or Military Police may provide helpful skills in this position.

Responsibilities

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Conducts on-site licensure inspections, complaint and incident investigations for allegations of abuse and neglect, and annual comprehensive surveys in facilities to determine compliance with certification and licensing health and safety regulations.
Communicates clearly and accurately with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve issues or complaints regarding services provided in Texas long-term care facilities/agencies, including to ensure such services meet any resident’s specialized needs.
Conducts exit conferences with facility/agency staff regarding findings and can assist in developing a plan to correct deficiencies. Completes licensing inspection or survey reports detailing deficiencies, recommended remedies, and narratives to support regulatory findings.
Visits agencies/facilities regulated by Long-Term Care Regulatory (LTCR) to verify correction of previously cited regulatory violations. Performs quality assurance reviews of documents prepared by others; for example, publications, assessments, and reports.
Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities.
May supervise the work of others.
Performs related work as assigned.