This position supports the Parts, Service & Technical Division in achieving its business objectives to enhance Fixed-First-Visit rates. The role involves developing effective technical training content, documents, and materials based on market studies and needs analyses. Through clear and well-structured training content, this position educates dealership personnel, primarily technicians, on various topics, including vehicle systems, emerging technologies, and diagnostic procedures, ensuring a higher level of technical proficiency and service accuracy in the field.
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Career Level
Mid Level