Instructional Technology & Student Support Coordinator

Mason Preparatory School•Charleston, SC

About The Position

Mason Preparatory School is an independent Pre K-8 school dedicated to educating the whole child through strong relationships, academic excellence, and an engaging, student-centered learning environment. We are seeking an Instructional Technology Coordinator to serve as the bridge between teaching and technology at our school. This role blends instructional coaching with hands-on Tier-1 technology support, with responsibilities intentionally split across both areas. Working in close partnership with the Director of Technology, the Coordinator ensures that classroom technology functions reliably while also helping faculty integrate digital tools thoughtfully and effectively into teaching and learning. This is not a purely technical support position. It is a highly visible, relationship-driven role focused on empowering teachers, improving instructional workflows, and maintaining a responsive classroom technology environment. Position Details: Title: IT & Student Support Coordinator Classification: Exempt (Salary) Reports to: Director of Technology Schedule: Full Time; 7:30 am - 3:30 pm Occasional evenings or weekends may be required for school events.

Requirements

Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Computer Information Systems, or a related field
Experience in educational technology, classroom technology integration, or IT support
Strong interpersonal and communication skills
Ability to translate technical concepts into practical classroom application
Experience supporting Google Workspace and learning management systems
Strong organizational and documentation skills
Ability to manage multiple priorities in a dynamic school environment

Nice To Haves

Experience spanning both classroom practice and end-user technology support
Experience in a K–12 school environment
Familiarity with Veracross, Google Classroom, and Promethean systems
CompTIA A+ Certification or equivalent technical credential

Responsibilities

Provide one-on-one and small-group coaching to faculty on effective use of instructional technology
Design and deliver professional development sessions on emerging tools and best practices
Support faculty in using Veracross (SIS) and learning platforms, including Veracross LMS and/or Google Classroom
Develop consistent LMS templates and course organization standards
Assist teachers with grading workflows, assignments, feedback tools, and classroom communication systems
Partner with faculty to co-plan technology-enhanced lessons
Provide monthly faculty “What’s New” technology updates
Develop documentation and short training resources to promote independence and consistency
Provide Tier-1 troubleshooting for student and staff devices (Windows PCs, Chromebooks, iPads)
Support classroom A/V systems, including Promethean boards and peripherals
Assist with routine printing, copying, and classroom technology issues
Respond to “How do I…” questions related to Google Workspace (Drive, Gmail, Classroom), Veracross, and other instructional tools
Oversee day-to-day classroom technology functionality
Perform routine checks of app rostering and integrations (including Clever, GoGuardian, and other educational platforms)
Maintain documentation of recurring issues and solutions
Supervise students utilizing approved testing accommodations during assessments, ensuring a quiet testing environment and adherence to accommodation guidelines in coordination with faculty and academic support staff.