Insurance Account Representative
About The Position
Primary Duties: Answer inbound calls quickly and efficiently Answer and assist dealerships and customers in a friendly and courteous manner Communicate with appropriate personnel regarding any customer issue to ensure customer satisfaction Process lender and customer cancellations in a timely manner.Send Supplies to dealerships as requested Gathers information to aid customer in transferring their contract to a new owner Provide 3rd party quotes to dealerships as requested Process inbound mail Assists Senior Account RepresentativesPerforms other tasks assigned by supervisor
Requirements
- High school diploma or the equivalent
- Ability to read and comprehend instructions and information
- Excellent communication skills
- Detailed oriented
- Ability to use office equipment and computers
- Relies on experience and judgement to plan and accomplish goals
- A certain degree of creativity and latitude is required
- Effective time management and ability to multi-task
- 5 years of experience in the field or in related area
Responsibilities
- Answer inbound calls quickly and efficiently
- Assist dealerships and customers
- Communicate with personnel regarding customer issues
- Process lender and customer cancellations
- Send supplies to dealerships
- Gather information for contract transfers
- Provide 3rd party quotes to dealerships
- Process inbound mail
- Assist Senior Account Representatives
- Perform other tasks assigned by supervisor
Benefits
- Paid holidays & paid time off
- Paid training
- Stock Awards(select management and front-line team member’s eligible
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Aggressive Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
