Insurance Verification Coordinator

Carolina Health Specialists • Myrtle Beach, SC

9h • Onsite

About The Position

INSURANCE VERIFICATION COORDINATOR needed for busy medical practice in Myrtle Beach.  Must have excellent computer and customer service skills.  Hours are Mon.-Thurs. 7:45am to 5:15PM and Fridays 8AM to 12PM. No nights or weekends!  Excellent pay and benefits including paid holidays, PTO and sick time, medical, dental, vision, short-term and long-term disability, employee assistance program, company paid life insurance, pre-paid legal, identity theft, and 401k offered.

GENERAL SUMMARY OF DUTIES:   Responsible for verification of insurance benefits and obtaining pre-certifications and authorizations on all New Patients, Infusions, MRI Procedures and any other office procedures that may require pre-certification.

SUPERVISION RECEIVED:  Office Manager

ESSENTIAL FUNCTIONS:  

1. Processes insurance verification in a timely manner.    
2. Prepares insurance forms and associated correspondence as needed. 
3. Assists patients in preparing insurance forms. Make patients aware of   their financial responsibility after insurance benefits have been determined.
4. Follow up on claims to insure that insurance companies have paid according to agreement and as verified.
5. Maintains files with insurance authorization and referral slips
6. Maintains strict confidentiality required related to medical records and other data.
7. Schedule all infusion referrals.

 EDUCATION:  High school graduation or GED. Associate degree in business administration or secretarial program preferred.

EXPERIENCE:  Minimum of three years experience with handling insurance verification and obtaining information on patients’ insurance benefits. 

REQUIREMENTS: None.

KNOWLEDGE:

1. Knowledge of clinic policies and procedures. 
2. Knowledge of medical terminology and insurance practices. 
3. Knowledge of computer programs and applications.
4. Knowledge of grammar, spelling and punctuation to type correspondence. 

SKILLS:

1. Skill in gathering, interpreting and reporting insurance information. 
2. Skill in trouble-shooting insurance problems and claims. 
3. Skill in written and verbal communication.  

ABILITIES:

1. Ability to identify claim problems and recommend solutions.
2. Ability to sort and file insurance forms and associated information.
3. Ability to work with effectively with patients, employees and the public.  

PHYSICAL/MENTAL DEMANDS:  Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands, or sitting for extended periods of time.

ENVIRONMENTAL/WORKING CONDITIONS:  Normal office environment.  May view computer screens for long periods of time. Occasional evening or weekend work.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Requirements

• Must have excellent computer and customer service skills.
• High school graduation or GED.
• Minimum of three years experience with handling insurance verification and obtaining information on patients’ insurance benefits.
• Knowledge of clinic policies and procedures.
• Knowledge of medical terminology and insurance practices.
• Knowledge of computer programs and applications.
• Knowledge of grammar, spelling and punctuation to type correspondence.
• Skill in gathering, interpreting and reporting insurance information.
• Skill in trouble-shooting insurance problems and claims.
• Skill in written and verbal communication.
• Ability to identify claim problems and recommend solutions.
• Ability to sort and file insurance forms and associated information.
• Ability to work with effectively with patients, employees and the public.

Nice To Haves

• Associate degree in business administration or secretarial program preferred.

Responsibilities

• Processes insurance verification in a timely manner.
• Prepares insurance forms and associated correspondence as needed.
• Assists patients in preparing insurance forms. Make patients aware of their financial responsibility after insurance benefits have been determined.
• Follow up on claims to insure that insurance companies have paid according to agreement and as verified.
• Maintains files with insurance authorization and referral slips
• Maintains strict confidentiality required related to medical records and other data.
• Schedule all infusion referrals.

Benefits

• paid holidays
• PTO and sick time
• medical
• dental
• vision
• short-term and long-term disability
• employee assistance program
• company paid life insurance
• pre-paid legal
• identity theft
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED