V104 - Insurance Verification Specialist

Job Duck

10d • Remote

About The Position

The Insurance Verification Specialist role with Job Duck is essential to ensuring accurate insurance communication and timely authorization support within a fast-paced healthcare operations environment. In this position, you will manage insurance verification tasks, support utilization review processes, and maintain consistent follow up with insurance providers to move cases forward efficiently. This role is well suited for someone who is confident on the phone, highly organized, and focused on obtaining accurate information. You will collaborate closely with internal teams to verify patient and insurance details while helping ensure authorization requests are properly submitted and tracked. Individuals who are task-driven, patient, and interested in long-term growth within healthcare support services will thrive in this role.

Requirements

• Strong verbal communication skills
• 2-3 years of experience in this field
• Professional and confident phone presence
• Task-oriented and highly organized
• Patient and focused under pressure
• Self-motivated with the ability to work independently
• Detail-oriented with strong follow through
• Ability to efficiently obtain required insurance information
• Willingness to learn and grow long-term in the role
• Comfortable making frequent outbound calls to insurance companies
• Ability to manage multiple authorization requests and follow-ups simultaneously
• Willingness to grow in the role and remain long-term

Responsibilities

• Maintain accurate documentation within the ticketing system
• Follow up on initial cases to ensure accuracy and completeness
• Initiate and track authorization related calls and requests
• Verify patient demographics, insurance ID numbers, and diagnosis codes
• Call insurance companies to check the status of authorization requests
• Contact insurance providers to supply required medical information
• Confirm receipt of faxed documentation with insurance carriers
• Assist the utilization review team with insurance verification and follow up tasks
• Send medical bills and supporting documentation to insurance companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed