Intake and Authorization Specialist

Atlanta Autism Center • Peachtree Corners, GA

9d

About The Position

The Intake and Authorization Specialist ensures a smooth, positive experience for families by guiding them through the intake and onboarding process. They communicate clearly and compassionately with families, keeping them informed on onboarding, authorizations, and waitlists, while collaborating closely with clinical and operations teams to bring families into care efficiently. This role balances family support with accurate documentation and insurance compliance to ensure seamless service delivery.

Requirements

• HS Diploma/GED, Bachelor's Preferred
• Understanding of ABA, Speech, and Occupational Therapy (OT) services.
• Knowledge of insurance and Medicaid processes
• Ability to guide families through complex, multi-step processes with compassion and clarity.

Nice To Haves

• ABA/Speech/OT Authorization Experience
• Bilingual (Spanish/English)

Responsibilities

• Intake and Client Onboarding
• Authorization Management
• Eligibility and provider changes
• Caseload planning support
• Speech/ OT intake and Authorizations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED