Intake Coordinator

Eminence Home Care•Rocky Hill, CT

22h•$24 - $26•Onsite

About The Position

Eminence Home Care is seeking a dedicated Intake Coordinator to join our team in Rocky Hill, CT. In this essential role, you will be the first point of contact for prospective clients and their families, guiding them through the intake process and ensuring that they receive the support and services they need. You will collaborate with various departments to facilitate a smooth transition for new clients into our care programs. Your exceptional communication skills and compassionate approach will play a crucial role in providing our clients with a positive onboarding experience. If you are organized, detail-oriented, and passionate about helping others, we want to hear from you!

Requirements

Previous experience in a healthcare or home care setting preferred.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Familiarity with healthcare software and electronic medical records.
Ability to handle sensitive information with confidentiality and professionalism.
Compassionate demeanor and a strong commitment to client care.

Nice To Haves

Previous experience in a healthcare or home care setting preferred.

Responsibilities

Conduct initial assessments and gather necessary information from prospective clients and their families.
Assist clients through the intake process, ensuring all documentation is completed accurately and efficiently.
Collaborate with case managers to determine appropriate services and establish care plans.
Maintain accurate records and follow up on referrals and inquiries.
Provide ongoing support and information to clients and their families to address questions and concerns.
Ensure compliance with company policies and regulations throughout the intake process.