Intake Coordinator (Bilingual, Spanish/English)

Georgia Spine & Orthopedics • Roswell, GA

21h

About The Position

Georgia Spine & Orthopaedics is a leading healthcare facility that provides exceptional orthopedic and spine care to our community. Committed to excellence in patient outcomes, innovative medical practices, and a patient-centered approach, we are seeking an experienced Bilingual Intake Coordinator to contribute to the success of our organization. As an Intake Coordinator, you will play a pivotal role in ensuring a smooth and efficient patient intake process. Your focus will be on gathering accurate patient information, coordinating appointments, and providing exceptional customer service to enhance the overall patient experience.

Requirements

• High school diploma or equivalent; some college coursework in healthcare administration is a plus.
• Bilingual – Spanish/English Required
• Previous experience in a healthcare setting, preferably in patient intake or a related role.
• Strong organizational and multitasking skills with acute attention to detail.
• Excellent communication and interpersonal abilities.
• Familiarity with healthcare information systems and electronic health records.

Responsibilities

• Collect and verify patient information, ensuring accuracy and completeness during the intake process.
• Coordinate appointments and communicate effectively with patients to provide necessary information.
• Accurately enter patient information into electronic health records and other relevant systems.
• Maintain organized and up-to-date records, ensuring compliance with healthcare regulations.
• Serve as a point of contact for patient inquiries, providing information and assistance with empathy and professionalism.
• Collaborate with other departments to facilitate smooth transitions between intake and care.
• Conduct regular audits of intake data to ensure accuracy and compliance with organizational standards.
• Identify areas for improvement and contribute to the development of streamlined intake processes.
• Collaborate with the Intake Supervisor and other team members to enhance communication and workflow.
• Participate in training sessions and contribute to a positive team culture.

Benefits

• Excellent benefits package including medical, dental, vision, and multiple add-ons available.
• Paid time off
• Paid holidays
• Various areas and opportunities for advancement
• Community involvement
• Mileage reimbursement and travel stipends are available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED