Integrated Behavioral Health Care Coordinator

Indian Health Board of Minneapolis • Minneapolis, MN

2d

About The Position

Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services. We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services.
At Indian Health Board we believe Good Relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.
If our beliefs resonate with you, we want you, and encourage you to apply at IHB.

JOB SUMMARY
Under the direction of the Integrated Behavioral Health Manager, IBH Care Coordinator will have three essential duties. First, the care coordinator will be responsible for supporting the day-to-day operations of the IBH team by interfacing with IBH behavioral health consultants, medical providers and patients presenting to primary care for a range of behavioral health conditions including diabetes, hypertension, depressive and anxiety disorders, and substance misuse. Care coordinator will assist in identifying patients who would benefit from behavioral health consultation and ensure that patients receive the services that they need. Second, the care coordinator will link patients to needed resources in the community and assist them in overcoming barriers to access, including helping patient navigate the system and completing necessary forms and applications as needed. Finally, the care coordinator will assist the IBH team in providing measurement-based patient centered care examining interventions and patient data from the Indian Health Board's electronic medical record.

Requirements

• Bachelor's degree in public health, community health, psychology, social work or a related field.
• Preference for experience and knowledge working with healthcare data to examine process and outcome.
• Strong written and verbal communication as well as interpersonal skills to work collaboratively with both patients and clinic staff.
• Must have interest in gaining experience and knowledge in trauma informed care.
• Knowledge and respect of the American Indian community.

Nice To Haves

• Familiarity and engagement with the Minneapolis Urban Indian community is a plus.
• Preference for experience working in a multidisciplinary team.
• Personable characteristics for a likely successful candidate in this position include being a team player, excelling in interpersonal communication and relationship, comfortable in a fast-paced environment, having initiative and a good sense of humor.

Responsibilities

• Scrub schedule daily for behavioral health providers to identify patients needing BHC services.
• Create, develop and maintain patient educational handouts and resource list.
• Link patients to needed resources in the community and assist them in overcoming barriers to access, including helping patient navigate the system and completing necessary forms and applications as needed.
• Community outreach and recruitment for various IBH and IHB groups and programming as needed.
• Assist with annualized events that focus on health and wellness and IHB promotion.
• Develop and maintain patient registries that can be utilized in measurement-based care to track and adjust patient treatment as well as aggregate data for tracking practice performance on process and outcome measures.
• Generate weekly audit reports such as behavioral health utilizations/visits and report on administration of mental health screening tools during primary care visits.
• Other duties as needed

Benefits

• Platinum benefits package available for employees working 30 hours per week or more: Health, Dental, Vision, FSA
• Company paid long term and life insurance
• Generous paid time-off
• Retirement savings plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level