Integrated Solutions Consultant

MICHIGAN IMPLEMENT INC • Carrington, ND

16h

About The Position

Leading Edge Equipment is seeking a dynamic and driven individual to join our team as an Integrated Solutions (ISG) Consultant at our Carrington dealership. In this role, you will play a vital part in delivering exceptional service by providing onsite and remote support, installations, and training for John Deere ISG products and services. As a key team member, you will work closely with the ISG Manager and collaborate with the Store Manager to ensure customer satisfaction and operational excellence.

What you will love about our team:

Great Company Culture. Join a knowledgeable, high-achieving team at an innovative, family-owned company. Build your skills in a collaborative environment with supportive teammates. Fun employee events including monthly lunches and multiple annual celebrations.
Excellent Health Benefits.

1. Affordable single or family health insurance plans with employer contribution. 
2. Health savings $1,750 annual employer contribution. 
3. Dental and vision insurance, 100% paid by employer. 
4. Life insurance, short-term disability and long-term disability, 100% paid by employer. 
5. Employee Assistance Program, 100% paid by employer. 
6. Earn up to $900 per year through optional Wellness Program. 
7. Additional optional benefits including hospital indemnity, accident plan and critical illness. 

Retirement Plan. 401(k) with employer contributions.
Incentive and Bonus Program. Outstanding efforts never go unrewarded.
Time off. Paid holidays and annual leave.
Employee Referral Program. Generous compensation for referring new employees.
Years of Service Recognition. We appreciate our employees’ dedication and celebrate their milestones.
Structured Career Development. Develop new skills with training paths and opportunities for career advancement.
Discounts. Staff discount for products at dealership. Verizon and LifeMart discounts. Access to Deere Employees Credit Union.
Position-Specific Perks. Tool allowance, cell phone, surface, and excellent working hours.

Requirements

• Proficiency in computer skills with strong communication and time management abilities.
• Willingness to work flexible hours and be readily accessible to both customers and colleagues, especially during peak seasons.
• Self-motivation and the ability to work independently to solve problems and provide solutions.
• A valid driver’s license and the ability to travel between stores and customer locations as needed.
• Physical capability to lift up to 50 pounds and undertake tasks such as climbing, installing, and repairing equipment.

Nice To Haves

• Foundational knowledge of current and emerging GPS, sensor technology, and automation applications.
• An A.A.S. or B.S. degree in Precision Agriculture, Agronomy, Agribusiness, or a related field.
• Hands-on experience with precision agriculture equipment and technologies.
• Comprehensive understanding of precision agricultural practices.

Responsibilities

• Deliver comprehensive technical support for precision agriculture technologies and equipment, ensuring high-quality customer service.
• Provide customer assistance both in person and remotely, including phone support and remote display access.
• Guide customers through product recommendations, sales, installations, setups, and troubleshooting for optimal satisfaction and performance.
• Conduct both onsite and remote service activities, including installations, product support, and training sessions.
• Partner with ISG and Sales teams to identify and pursue demonstration and sales opportunities.
• Collaborate closely with ISG staff and coordinate with Sales, Service, and Parts departments to provide seamless customer support.
• Leverage available resources and teamwork to enhance customer experiences.
• Contribute innovative ideas to programs aimed at increasing the adoption and usage of ISG products.
• Support the creation of ISG-related content for social media to expand awareness and engagement.
• Stay informed on technical and product developments by participating in training sessions, events, and industry conferences.
• Perform additional duties as assigned to support the department and dealership.

Benefits

• Affordable single or family health insurance plans with employer contribution.
• Health savings $1,750 annual employer contribution.
• Dental and vision insurance, 100% paid by employer.
• Life insurance, short-term disability and long-term disability, 100% paid by employer.
• Employee Assistance Program, 100% paid by employer.
• Earn up to $900 per year through optional Wellness Program.
• Additional optional benefits including hospital indemnity, accident plan and critical illness.
• 401(k) with employer contributions.
• Incentive and Bonus Program.
• Paid holidays and annual leave.
• Generous compensation for referring new employees.
• Staff discount for products at dealership. Verizon and LifeMart discounts. Access to Deere Employees Credit Union.
• Tool allowance, cell phone, surface, and excellent working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree