Intermodal Carrier Operations Manager

Coyote Logistics•North Chicago, IL

3d•$70,000

About The Position

Coyote Logistics has been acquired by RXO. RXO (NYSE: RXO) is a leading provider of asset-light transportation solutions. RXO offers tech-enabled truck brokerage services together with complementary solutions including managed transportation, freight forwarding and last mile delivery. The company combines massive capacity and cutting-edge technology to move freight efficiently through supply chains across North America. The company is headquartered in Charlotte, N.C. Visit RXO.com for more information and connect with RXO on Facebook, X, LinkedIn, Instagram, and YouTube. The Intermodal Carrier Operations Manager is expected to have strong analytical and refined decision-making skills and is accountable for the tactical execution of network specific strategies. They are responsible for issue resolution, continuously working to procure capacity, and creating solutions on service-issue lanes and losing lanes. They’ll prioritize mitigating issues on the department’s most difficult lanes to put RXO in the most advantageous position with our customer base. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Requirements

Adaptable, collaborative work style
5 years industry experience preferred
2 years people management experience preferred

Responsibilities

Oversee all operations within assigned regions and correct deficiencies and support issue resolution.
Monitor and evaluate employee performance by setting expectations, providing feedback, conducting performance reviews, and implementing performance improvement plans (PIPs) as needed.
Identify opportunities for continuous improvements to contribute to the development of best practices and enhance operational efficiency.
Develop, implement, and maintain standard operating procedures to ensure consistent and efficient operations.
Understand the commitments & strategy of Intermodal by working with Sales, Ops, and Pricing to define the commitment strategy and network needs of our carrier and customer base.
Execution of Strategic bids: setting targets, communicating needs and expectations.
Holding carriers accountable to commitments.
Develop relationships with drayage carriers’ higher-level contacts (terminal managers, VPs, etc.).
Procure capacity for lanes that are experiencing service issues or losses, and continue to feed and support preferred lanes

Benefits

Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Comprehensive medical, dental, vision, and life insurance coverage
Retirement 401(k) featuring employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Employee Assistance Program (EAP)
Industry-leading mental health resources
Complimentary membership to Peloton
Access to LinkedIn Learning for continuous skill enhancement
Paid time off and paid parental and disability leave
3 paid community service days annually