Intern, CX/Transformation Project Management Support

MVP Health Care•Schenectady, NY

22h•$18 - $25

About The Position

Join Us in Shaping the Future of Health Care At MVP Health Care, our commitment to meeting the needs of our customers goes beyond our health plans. We’re shaping the future of health care—and as an intern, you’ll be part of it! Dive into a world of innovation, working alongside experienced professionals who are passionate about making a difference. This is more than an internship; it’s an opportunity to build skills, gain confidence, and make a meaningful impact while discovering what a career in a transforming industry can look like. What’s in it for you: Our internship program is designed to provide a comprehensive learning experience. Build Real Skills: Gain hands‑on experience, practical skills, and industry knowledge through meaningful work and targeted learning opportunities. Work on Impactful Projects: Contribute to real projects that support business priorities and address real‑world health care challenges. Grow Your Network: Connect with leaders, mentors, and fellow interns through networking events and everyday collaboration. Learn from Mentors: Receive guidance and feedback from experienced professionals who are invested in your growth. Give Back: Participate in community service initiatives and be part of an organization committed to making a difference. Support Your Well‑Being: Experience a supportive culture with programs that promote balance and well-being. Launch Your Career: Join an award‑winning, inclusive workplace and explore a future in a growing, evolving industry. Intern, Project Management Office The Project Management Office (PMO) Intern supports the PMO team in driving project execution, governance, and continuous improvement across the organization. This role provides hands-on exposure to enterprise project management practices while contributing meaningful work that supports strategic initiatives. The intern will assist with project tracking, reporting, documentation, and process improvement activities. The ideal candidate is eager to learn, highly organized, and curious about how strategy translates into execution. They will bring a collaborative mindset, strong attention to detail, and a willingness to take initiative—embracing the PMO’s commitment to excellence, transparency, and continuous improvement. They will lead with humility, curiosity, and a commitment to making a meaningful difference—fully embodying MVP’s core values: Be Humble, Be Curious, Be the Difference.

Requirements

Strong written and verbal communication skills.
Ability to thrive in an entrepreneurial environment: a curiosity and eagerness to solve big challenges and ability to work independently.
Ability to build and maintain effective working relationships.
Strong results-oriented team player with a passion for driving cross functional collaboration.
Self-starter with a high degree of initiative and follow through.
Analytical mindset with attention to detail.
Interest in project management methodologies (Agile, Waterfall, hybrid)
Experience creating presentations or dashboards and using Microsoft Office.
Basic understanding of process mapping or workflow design.
Complies with company ethics policies.
Currently pursuing a degree in Business, Information Technology, Healthcare Management or related field.

Responsibilities

Assist in maintaining project plans, schedules, and status updates.
Support portfolio tracking by collecting, organizing, and validating project data.
Help identify risks, issues, dependencies, and action items across projects.
Prepare and update dashboards, scorecards, and reports for PMO leadership and stakeholders.
Support data analysis related to project performance, milestones, and resource utilization.
Ensure accuracy and consistency of project information across tools and reports.
Support PMO governance processes, including status reviews, intake, and documentation standards.
Assist with maintaining PMO templates, tools, and process documentation.
Help ensure projects follow established PMO standards and best practices.
Participate in project meetings and capture meeting notes, decisions, and action items.
Collaborate with project managers, team members, and business partners across departments.
Provide general administrative and coordination support to the PMO team.
Learn and apply project management methodologies, tools, and techniques.
Contribute ideas to improve PMO processes, reporting, and efficiency.
Support special projects and ad hoc initiatives as assigned.