Intern - Digital Product Management

Blue Cross Blue Shield of Minnesota•Eagan, MN

1d•$23 - $25•Hybrid

About The Position

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. Program Duration Our internship program runs approximately 40 hours per week, from June 1st through mid-August. The Impact You Will Have Blue Cross and Blue Shield of Minnesota is seeking an Intern – Digital Product Management to join our Navigation team! In this role, you’ll support day‑to‑day product operations through maintenance, issue triage, and participation in scrum activities. You’ll help shape product strategy by analyzing competitors, exploring the digital landscape, and identifying opportunities for innovation and improvement. You’ll use analytics and customer insights to inform strategic decisions and enhance the overall product experience. You’ll also build presentation skills as you learn to communicate product wins and strategies across the organization.

Requirements

Must be enrolled in an educational program for the duration of the internship.
Completed at least one year (2 semesters or credits equivalent) by the start of the internship.
Undergraduate student in a relevant field
Professional demeanor, positive attitude, and a customer service orientation
Willingness to take initiative and learn new concepts and technical skills
Ability to work in a hybrid environment, including being on-site at least 2 days per week.

Responsibilities

Manage day‑to‑day product operations, including issue resolution and triage.
Drive product strategy through competitive analysis, digital trend monitoring, and data‑driven insights (in partnership with Chris, Charlie, and others).
Oversee delivery through scrum leadership and workstream coordination.
Communicate strategy and results through clear, compelling presentations.
Partner cross‑functionally to align priorities and ensure cohesive execution across teams.