Intern - Information Technology

Think Together • Santa Ana, CA

3d • $22 • Onsite

About The Position

Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support! JOB SUMMARY: Think Together is a nonprofit organization dedicated to changing the odds for kids through expanded education programs, like afterschool programs, early learning, student services and school improvement. Interns will be placed with a department in Think Together’s Home Office based on their academic background, professional skills, interests, and goals. Under the mentorship of designated staff members, interns will work both independently and collaboratively with their departments on projects that support Think Together’s mission and operations. Interns will gain a broad understanding of how a particular department functions within the context of a large nonprofit organization and will develop skills and knowledge related to their academic and professional goals. Interns will also have opportunities to attend regular staff speaker series and professional development sessions.

Requirements

• Bachelor’s degree in progress – Candidates must be at least a rising junior or senior in college, having completed at least 2 years of undergraduate coursework preferably with coursework in Information Technology, Computer Science, or a related field.
• Strong attention to detail and and ability to follow structured processes
• Desire to work collaboratively, with an openness to feedback and desire to grow professionally
• Passion and enthusiasm for education, nonprofit administration, and/or community service.
• Interest in IT operations, hardware systems, or nonprofit technology support.
• Familiarity or willingness to learn IT asset management software such as Freshservice .
• Basic understanding or interest in device management tools like Microsoft Intune is a plus.
• Proficiency with Microsoft Office Suite (especially Excel, Word, Outlook) for documentation and communication.
• Comfortable using online collaboration tools such as Microsoft Teams and Zoom .
• A bility to quickly learn new software and adapt to changing technology needs.

Responsibilities

• Assist in tagging, labeling, and logging equipment into the inventory management system ( Freshservice ), to learn how enterprise organizations track hardware assets.
• Support the device check-in/check-out process by shadowing and assisting team members, gaining insight into asset control and lifecycle planning.
• Observe and assist with physical inventory audits and learn how discrepancies are reconciled within asset management systems.
• Learn the basics of device preparation and setup by helping assemble deployment kits for new hires or site rollouts.
• Participate in hardware decommissioning, including supervised data-wiping and recycling processes.
• Join weekly Employee Productivity Team meetings to gain exposure to team planning, technical discussions, and strategic initiatives.
• Collaborate with Helpdesk and In ventory teams to learn how IT operations align with broader organizational goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 501-1,000 employees