Intern, Product Management

MVP Health Care • Schenectady, NY

6d • $18 - $25 • Hybrid

About The Position

Join Us in Shaping the Future of Health Care At MVP Health Care, our commitment to meeting the needs of our customers goes beyond our health plans. We’re shaping the future of health care—and as an intern, you’ll be part of it! Dive into a world of innovation, working alongside experienced professionals who are passionate about making a difference. This is more than an internship; it’s an opportunity to build skills, gain confidence, and make a meaningful impact while discovering what a career in a transforming industry can look like. What’s in it for you: Our internship program is designed to provide a comprehensive learning experience. Build Real Skills: Gain hands‑on experience, practical skills, and industry knowledge through meaningful work and targeted learning opportunities. Work on Impactful Projects: Contribute to real projects that support business priorities and address real‑world health care challenges. Grow Your Network: Connect with leaders, mentors, and fellow interns through networking events and everyday collaboration. Learn from Mentors: Receive guidance and feedback from experienced professionals who are invested in your growth. Give Back: Participate in community service initiatives and be part of an organization committed to making a difference. Support Your Well‑Being: Experience a supportive culture with programs that promote balance and well-being. Launch Your Career: Join an award‑winning, inclusive workplace and explore a future in a growing, evolving industry. The Product Management Intern will serve an important function within our Customer Experience team at MVP to help drive best in class experiences for our customers across our Gia mobile app, Gia member online web experience and non-digital experiences. The role will provide experience with discovery, delivery and analytics processes across multiple product and business areas. You will be paired with experienced Product Managers who will provide mentorship and guidance for these efforts and work closely with digital engineering, business subject matter experts, user experience and our customers to deliver impactful and positive experiences. Responsibilities of this position will include the following: Assess customer & business needs, perform market research and produce data-based proposals on how to reach desired outcomes. Work with customer experience team, business owners, and technical teams to gain alignment on path forward. Work across the business to prioritize epics/features, organize product increments, and present on findings and paths forward. Present clear and well-defined goals for product increments Participate in solution strategy process to ensure that solutions being defined align with incremental goals. Work with product and business owners to ensure feature prioritization is representative of the product roadmap. Track and manage metrics to measure product performance (e.g. adoption metrics, customer satisfaction, etc.) Position Qualifications Minimum Education: College coursework required towards a degree in technology, design, business or related field. Enrollment in Graduate or MBA program preferred. 1-3 years work experience in software or healthcare industry preferred.

Requirements

• College coursework required towards a degree in technology, design, business or related field.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
• Ability to handle multiple workstreams simultaneously and meet deadlines.
• Ability to create presentations and present to stakeholders.
• Excellent planning, facilitation, and organizational skills.
• Ability to influence technical and non-technical partners.
• Ability to be a product evangelist.
• Interest in and high-level understanding of the product management discipline
• Interest in Agile software development
• Interest in the health care vertical
• Ability to understand the long-term ("big picture") and short-term perspectives of situations.
• Understanding of the software development lifecycle.
• Passionate about customer success and customer results.
• Ability to gather and analyze data from qualitative and quantitative sources.

Nice To Haves

• Enrollment in Graduate or MBA program preferred.
• 1-3 years work experience in software or healthcare industry preferred.

Responsibilities

• Assess customer & business needs, perform market research and produce data-based proposals on how to reach desired outcomes.
• Work with customer experience team, business owners, and technical teams to gain alignment on path forward.
• Work across the business to prioritize epics/features, organize product increments, and present on findings and paths forward.
• Present clear and well-defined goals for product increments
• Participate in solution strategy process to ensure that solutions being defined align with incremental goals.
• Work with product and business owners to ensure feature prioritization is representative of the product roadmap.
• Track and manage metrics to measure product performance (e.g. adoption metrics, customer satisfaction, etc.)

Benefits

• MVP Health Care is committed to providing competitive employee compensation and benefits packages.
• MVP adheres to pay transparency nondiscrimination principles.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed