Internal Communications Specialist

Diebold NixdorfNorth Canton, OH
21h$65,000 - $75,000Remote

About The Position

Expect more. Connect more. Be more at Diebold Nixdorf.  Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. The Internal Communications Specialist activates Diebold Nixdorf’s corporate priorities and culture as trusted counsel and expert writer for executives and other partners by developing and implementing effective internal communications strategies, plans and programs. Leverages accepted standards, best practices and various media – email, intranet, video, presentations, town halls, social media, etc. – to inform, influence and inspire employees about DN’s strategic direction, business plans, change management initiatives, brand and people. Writes and distributes content required for successful internal communications plans, and edits messages before dissemination for accuracy, clarity and appropriateness. Ensures a consistent corporate voice permeates messaging to all audiences. Measures and evaluates the effectiveness of messaging through surveys and other tools and adjusts plans for continuous improvement. Coordinates efforts by collaborating with internal communications peers and external communications (e.g., public relations, marketing, investor relations). Keeps abreast of company developments and industry trends. May assist peers with developing and implementing new and existing communication vehicles, processes or programs.

Requirements

  • Diploma in journalism, communications or a related field
  • Minimum of 2-3 years of relevant experience or equivalent combination of education and experience in communications
  • Excellent business communications skills (English, written and spoken; Spanish a plus)
  • Proficiency in Associated Press (AP) Style writing preferred
  • Strong organizational, interpersonal, collaboration and presentation skills
  • Able to meet deadlines by managing time and tasks independently, based on business needs
  • Fully remote position, located in the Eastern Time Zone

Responsibilities

  • Assists in implementing the Operations function’s annual internal communications strategy, including messaging, content development, campaigns and tactics
  • Supports Operations subject matter experts by drafting clear and accessible communications tailored to diverse, front-line audiences, including service technicians, manufacturing teams and supply chain employees
  • Contributes to and coordinates integrated internal communications campaigns, digital content and promotions that excite and engage employees in alignment with Operations’ strategic priorities
  • Drafts and distributes intranet articles, talking points, scripts, event content, announcements and other written materials
  • Builds and manages intranet pages to align with stakeholder needs
  • Edits and distributes videos to employees that provide critical business updates
  • Adjusts communications and materials to respond to changing market, customer, business and employee demands, timelines and expectations
  • Contribute to metrics gathering and analysis to evaluate the effectiveness of communications channels and campaigns

Benefits

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Critical illness, Accident, and Hospital Indemnity Insurance
  • 401(k) Savings Plan
  • Health Savings Account
  • Leave of Absence Benefits
  • Paid Time Off
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