Internal Service Advisor (Sunrise Ford of North Hollywood)

Go Auto • North Hollywood, CA

1d • $19 - $21

About The Position

Join Sunrise Ford of North Hollywood as an Internal Service Advisor! Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? We're looking for an Internal Service Advisor to join our dynamic team! About the Role: As a Internal Service Advisor, you'll play a vital role in ensuring our used and new vehicles are serviced to perfection. You'll work closely with our Sales and Service teams to provide accurate estimates, coordinate repairs, and deliver top-notch communication. Your expertise will help drive customer satisfaction and loyalty.

Requirements

• One year of experience as a Advisor within a dealership environment.
• This individual must demonstrate strong time-management and organizational skills, with the ability to prioritize tasks in a fast-paced setting.
• Reliable transportation and consistent attendance are required.
• The candidate should possess solid typing and computer skills, along with clear professional communication abilities both written and verbal to effectively interact with technicians and internal team.
• Strong attention to detail and accuracy

Nice To Haves

• Familiarity with CDK VIS/VIL, manufacturer estimating programs, and labor time guides (an asset)

Responsibilities

• Write internal service work orders, estimates, and warranty repair orders
• Coordinate with Sales and Service teams for seamless communication
• Provide accurate price quotes and repair time estimates
• Conduct vehicle walk-around, check for recalls, and verify warranty coverage
• Answer phone calls and respond to emails promptly
• Process warranty and internal repair orders with precision
• Use state-of-the-art systems for estimating, dispatch, and communication

Benefits

• Real Time Off – Paid time off and vacation
• Top-Tier Benefits – Health and dental for you and your family
• Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder!
• Learning & Development – Ongoing training, certifications, and access to Go Auto U
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed