Internship – New Ventures Operational Development (Fall 2026)

Universal OrlandoOrlando, FL
21hOnsite

About The Position

The New Ventures Operational Development Intern will have the opportunity to collaborate with experienced professionals and gain hands on exposure to our new projects and project sustainment, with exposure to project management, document creation, training and onboarding creation, and transformation and change management. This internship offers a unique blend of learning experiences across business process improvement, training coordination, and project strategy enhancements. This role will support New Ventures leadership in the planning of new destinations and experiences, focused on pre-opening plans and operational development. The intern will assist in operational development, brainstorming, ideation, documentation, and archiving for appropriate projects as needed.

Requirements

  • Must be proficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint
  • Strong interpersonal skills and problem-solving abilities
  • Ability to present in front of others is required.
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment, managing multiple tasks
  • Ability to interact seamlessly between multiple levels of the organization
  • Must be currently pursuing a degree at an accredited university, and must have a graduation date later than December 2026.

Nice To Haves

  • Leadership experience and Hospitality industry knowledge, management or oversight of multifaceted projects or operations
  • familiarity with graphic design, Canva, and/or SharePoint design
  • Amusement/Theme Park or equivalent experience
  • Preferred majors include: Bachelor’s degree Business Administration Hospitality Management Project Management Master's degree Organizational Leadership Organizational Development and Change MBA with specialization in Change Management

Responsibilities

  • The New Ventures Operational Development Intern will be key in helping us develop onboarding and operations strategies for new destinations.
  • Cross departmental collaboration for multi department training plan creation.
  • Development of communication tools for new destinations senior leadership.
  • Inclusion in planning related to design discussions and general support of the NVOD team.
  • Collects, analyzes, and updates existing New Ventures projects operational and onboarding plans.
  • Contribute ideas and initiatives to enhance TM engagement with research into local market trends.
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