Inventory Control Manager-E-commerce Fulfillment

ID Logistics US•Pendergrass, GA

16h•$82,000 - $100,000•Onsite

About The Position

The Inventory Control & Quality Manager is responsible for leading all aspects of inventory accuracy, quality assurance, compliance, and process control within a high-volume e-commerce fulfillment environment. This role provides direction and oversight in inventory integrity, root cause analysis, audit processes, customer quality standards, and continuous improvement initiatives. This role requires a detail-oriented, data-driven leader who thrives in fast-paced startup environments and understands the critical connection between inventory accuracy, quality performance, and customer satisfaction. The ideal candidate brings strong analytical capability, a systems mindset, and the ability to build and lead a high-performing team focused on precision, accountability, and operational excellence.

Requirements

High school diploma or GED required.
5+ years of leadership experience in inventory control, quality assurance, or warehouse operations within a high-volume 3PL, distribution, or fulfillment environment.
Strong experience in high-volume e-commerce or omnichannel fulfillment operations.
Proven track record of driving inventory accuracy, shrink reduction, and quality performance improvements.
Experience leading cycle count programs, physical inventories, audit processes, and root cause investigations.
Strong analytical skills with the ability to interpret data, identify trends, and implement corrective actions.
Experience working with warehouse management systems (WMS) and inventory control reporting tools.
Demonstrated ability to establish and monitor KPIs related to inventory accuracy, quality defects, and compliance.
Experience partnering cross-functionally with Operations and Customer teams to resolve discrepancies and improve service levels.
Strong knowledge of compliance standards, process controls, and quality assurance best practices.
Experience leading and developing teams in fast-paced, high-accountability environments.
Proficiency in Microsoft Office, particularly Excel (pivot tables, reporting, data analysis).
Strong written and verbal communication skills with the ability to present findings and recommendations to leadership.
Experience applying Lean, Six Sigma, Kaizen, or structured problem-solving methodologies.
Ability to maintain a visible, floor-focused leadership presence.
Ability to work a flexible schedule to support operational needs.

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field preferred.
Experience in startup or rapidly scaling fulfillment environments.
Certification in Lean, Six Sigma, or Quality Management (Green Belt or higher preferred).
Experience with automated or technology-enabled fulfillment operations.
Experience working within a multi-client 3PL environment.

Responsibilities

Lead all inventory control and quality assurance functions to ensure inventory accuracy and compliance with customer and company standards.
Develop and execute cycle count programs, physical inventory processes, and audit controls to maintain inventory integrity.
Analyze inventory discrepancies, identify root causes, and implement corrective and preventive actions.
Partner with Operations leadership to drive quality performance and ensure adherence to service level agreements and accuracy targets.
Oversee quality inspections, inbound and outbound compliance checks, and damage control processes.
Establish and monitor KPIs related to inventory accuracy, shrink, quality defects, and process compliance.
Drive continuous improvement initiatives using data, Lean principles, and structured problem-solving methodologies.
Ensure compliance with customer requirements, regulatory standards, and company policies.
Develop and mentor inventory and quality team members to build a culture of accountability and operational excellence.
Collaborate cross-functionally with Operations, Safety, HR, and Customer teams to resolve issues and improve performance.
Prepare and present weekly and monthly performance reports to site and senior leadership.
Maintain a visible, floor-focused leadership presence to support audits, investigations, and real-time issue resolution.