Issue Management Validation, AVP

MUFG • Jersey City, NJ

2d • Hybrid

About The Position

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

In this role you will focus on reviewing issues that are identified by management, second line of defense, and third line of defense. Responsibilities include verifying the adequacy of the issues submitted to the Issues Management Validation (IM Validation) team and engaging with business partners to resolve review comments and discrepancies. This role requires someone with a strong combination of analytical thinking, attention to detail, technical knowledge, effective communication and writing skills, problem-solving skills, critical thinking, the ability to gather and interpret data, and a deep understanding of business requirements to accurately assess and validate issues, ensuring the remediation is appropriate and adequate to address the issues.

Requirements

• Degree or equivalent work experience equally preferable.
• Degree in Technology, Engineering, Risk Management, Computer Science, Information Systems.
• Demonstrated experience in technology, risk, and control
• Solid experience in Information Technology, information security, and/or operational risk management, (includes operations, operational risk management, compliance, audit, and third party risk management within technology and or information security), or a combination thereof
• Understanding of financial institution processes, products, and risk
• Understanding of governance and oversight best practices, ideally with experience implementing and/or managing governance processes
• Understanding of information security risk assessment/testing methodologies evaluating the adequacy and efficiency of internal controls; and identifying issues resulting from internal and/or external compliance examinations
• Proficient using Microsoft Excel to organize and analyze data, produce management reporting and dashboards, and prototype strategic solutions is critical
• Strong planning and organizing skills and the ability to multitask across a varied workload
• Understanding of risk management, including experience executing risk assessments, testing, and evaluating processes and controls
• Project management skills; includes an ability to independently drive work, and pragmatically solve problems
• Experience with executing technology and/or information security risk assessment/testing methodologies evaluating the adequacy and efficiency of internal controls; and identifying issues resulting from internal and/or external compliance examinations
• Experience with risk metrics definition and reporting/scorecard development, utilizing key risk metrics tools (IBM Open Pages, Tableau, structured query language (SQL), Access etc.)
• Strong planning and organizing skills; ability to multitask and deal with varied workload
• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Operates strategically to support a culture of continuous improvement and systems thinking
• Makes sound business decisions in a complex work environment
• Collaborates with other business functions and divisions to advance business objectives
• Is flexible, decisive, and able to establish support from leadership
• Monitors industry trends and best practices and applies insights to advance the business
• Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas
• Inspires innovation and values learning as a lifelong professional objective
• Leads by example, engaging inclusively and with intent
• Always acts with integrity
• Analytical thinking
• Iterative problem-solving
• Serving as a trusted advisor
• Outstanding communication skills; able to foster close and collaborative productive working relationships across the organization
• Strong work ethic, ability to make decisions and work under tight deadlines; achievement-oriented and takes initiative
• Ambitious and hardworking
• Ability to work effectively in team environment and influence across all interpersonal levels, where flexibility, collaboration, adaptability, challenge, and influence are important
• Ability to demonstrate an analytical approach to problem solving
• Ability to identify, analyze, and apply/recommend practical solutions, highly desired
• Ability to support and manage work streams with sometimes limited oversight / information from inception to completion
• Ability to manage multiple priorities concurrently, prioritize and efficiently complete responsibilities while maintaining the highest quality
• Experience with problem solving in a team environment by thinking outside of the box, providing innovative solutions with and without technology
• Ability to identify obstacles and work in conjunction with others to identify options / solutions
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees
• Strong written and verbal communication skills to articulate findings clearly and effectively
• Bachelor’s degree or experience in auditing technology, engineering, risk management, computer science, information systems, or equivalent field.
• 2-4 years of experience in information technology, information security, and/or operational risk management, (includes operations, operational risk management, compliance, audit, and third-party risk management within technology and or information security), or a combination thereof
• Understanding of financial institution processes, products, and risk
• Understanding of governance and oversight best practices, ideally with experience implementing and/or managing governance processes
• Advance level of proficiency using Microsoft Excel to organize and analyze data, produce management reporting and dashboards, and prototype strategic solutions is critical
• Strong planning and organizing skills and the ability to multitask across a varied workload
• Understanding of risk management, including experience executing risk assessments, testing and evaluating processes and controls
• Ability to independently drive work, and pragmatically solve problems

Nice To Haves

• Preferred: Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC)
• Other preferred certificates: risk management, information security, and/or technology certifications desired, but not required.
• Preferred: degree from a competitive school, demonstrating a strong academic and extracurricular track record

Responsibilities

• Work with Business Unit Risk Managers' (BURMs') teams to identify potential issues and participate in issue development once they are recognized and agreed as issues
• Review management action plans (MAPs) development to ensure MAPs can address the control deficiencies and symptoms pointed out in the issue including building out a sustainable and repeatable process
• Validate issues to determine if issues identified by management, Second Line of Defense (SLoD), and Internal Audit /Third Line of Defense (TLoD) are remediated
• Work with BURMs’ teams to ensure new issues and closure issue packages are completed properly prior to being presented at tollgates meetings
• Engage with key stakeholders, management, BURMs, SLoD, and TLoD to ensure risks are understood across all Lines of Defense (LoDs) and risk treatment is properly identified.
• Review issue intake submissions for tollgates (review & challenge), prepare issue package (new, closures, risk acceptances), and ensure requirements are met, and that pending items are acted on, completed, and resolved.
• Participate in ongoing meetings to track remediation efforts and other review related activities.

Benefits

• Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level