IT Administrator

The Ascendancy Group • Virginia Beach, VA

9h

About The Position

IT Administrator
The Ascendancy Group (TAG) Mission:
To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Opportunity:
Join a highly skilled team of TAG-Headquarters’ professionals to address the ongoing information technology requirements of a rapidly growing organization.

Overview:
As TAG’s IT Administrator, you will manage all aspects of IT from device configuration to operational support for local and remote users. You will be responsible for monitoring and configuring a wide range of systems and programs and ensure compliance with security policies and procedures.

Security Requirement:
The ability to obtain and maintain a US Government SECRET security clearance is required.

Requirements

• Bachelor’s degree (Computer Science, Information Systems, Information Technology, Cyber Security, or a related field); Associates degree and 2+ years experience; No degree and 4+ years experience; Certifications a plus.
• Proficiency with Windows 11 and Office 365 administration, working knowledge of Office 365 and cloud technologies, solid understanding of networking, TCP/IP, DNS, and WINS.
• Must possess critical thinking, excellent software/hardware troubleshooting skills, and professional communication and interpersonal skills.
• The ability to obtain and maintain a US Government SECRET security clearance is required.

Nice To Haves

• Working knowledge of Asset Tiger asset management software a plus.

Responsibilities

• Perform change management, media protection, incident response, auditing and logging in accordance with Cybersecurity Maturity Model Certification (CMMC)-compliant System Security Plan (SSP) policies and procedures.
• Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment.
• Diagnose and resolve unique, nonrecurring issues associated with application software and operating systems quickly and efficiently in coordination with TAG’s outsourced IT provider as needed.
• Install and support PC, laptop, tablet, and mobile hardware and software.
• Provide daily support to office employees on laptops, software, Zoom meetings, Teams meetings, conference room equipment, printers, and IP phones.
• Manage asset inventory and coordinate logistics.
• Document procedures, standards, best practices, configurations, settings, installation sequences, and back-out instructions.
• Participate in hardware and software reviews and recommend purchases.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level