IT Anlst I-Applications

Caterpillar•Clayton, NC

4d•$81,370 - $122,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. IT Analyst I - Applications Role Definition: Supports the IT function by assisting with the operation, support, and improvement of manufacturing and office systems. What You Will Do: Participates in IT supporting manufacturing and office systems, including system configuration, monitoring, and issue resolution. Assists in preparing technical and procedural documentation related to system usage and support processes. Assists with creating and maintaining process flows and system diagrams to illustrate system interactions and operational logic. Participates in contributing solutions to system operations and support activities, including system setup, testing, troubleshooting, and documentation. Skill Descriptors: Core Manufacturing and Office Systems: Knowledge of major manufacturing and office systems used to support business operations and service delivery to internal and external clients; ability to leverage production and office systems in diverse situations. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process issues; ability to apply problem-solving methods appropriately in diverse situations. Systems Design and Architecture: Knowledge of basic system design concepts and technical architecture; ability to understand how manufacturing and office systems are structured and supported within the organization. Systems Implementation and Support: Knowledge of how manufacturing and office systems are implemented, maintained, and supported; ability to assist with system rollouts, upgrades, and end-user support. Requirements Analysis: Knowledge of tools, methods, and techniques used to gather and document business and system requirements; ability to assist in identifying operational needs to support successful system enhancements or changes. System and Technology Integration: Knowledge of system features and capabilities; ability to support integration and communication between manufacturing systems, office systems, databases, and technology platforms.

Requirements

Core Manufacturing and Office Systems: Knowledge of major manufacturing and office systems used to support business operations and service delivery to internal and external clients; ability to leverage production and office systems in diverse situations.
Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process issues; ability to apply problem-solving methods appropriately in diverse situations.
Systems Design and Architecture: Knowledge of basic system design concepts and technical architecture; ability to understand how manufacturing and office systems are structured and supported within the organization.
Systems Implementation and Support: Knowledge of how manufacturing and office systems are implemented, maintained, and supported; ability to assist with system rollouts, upgrades, and end-user support.
Requirements Analysis: Knowledge of tools, methods, and techniques used to gather and document business and system requirements; ability to assist in identifying operational needs to support successful system enhancements or changes.
System and Technology Integration: Knowledge of system features and capabilities; ability to support integration and communication between manufacturing systems, office systems, databases, and technology platforms.
Degree or equivalent experience desired

Responsibilities

Participates in IT supporting manufacturing and office systems, including system configuration, monitoring, and issue resolution.
Assists in preparing technical and procedural documentation related to system usage and support processes.
Assists with creating and maintaining process flows and system diagrams to illustrate system interactions and operational logic.
Participates in contributing solutions to system operations and support activities, including system setup, testing, troubleshooting, and documentation.