About the position
The Information Technology Analyst IV plans, designs, customizes, updates, develops, and maintains assigned application, technology infrastructure component, and related systems including large and small data processing and application systems serving work unit, division, department, multi departmental, and county wide functions. Depending on the class level assigned, participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff; works with users and troubleshoots and resolves system issues; implements system improvements and upgrades; and participates as a responsible, cooperative, and positive team member. Assignments may include software development, database administration, security administration, network, and server administration, service desk management, and GIS. Levels in this classification are flexibly staffed and are allocated based on the level, nature, and complexity of assignment. This is the fourth classification level within the Information Technology Analyst job series. Incumbents in this job class possess and apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. Incumbents in this job class perform the most difficult and responsible duties including providing advanced technical support to system users. Incumbents in this job class provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects.
Responsibilities
- Plan, design, customize, update, develop, and maintain assigned applications and technology infrastructure components.
- Participate as a member of a team or lead a small team of application development, infrastructure, or systems support staff.
- Work with users to troubleshoot and resolve system issues.
- Implement system improvements and upgrades.
- Provide advanced technical support to system users.
- Provide lead direction to software development, network/systems administration, service desk, or security and database systems.
Requirements
- Equivalent to an Associate's degree, preferably in information technology, or a closely related field.
- Five (5) years of experience performing progressively responsible software development or infrastructure management duties and functions.
- A Bachelor's degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience.
- Additional experience may substitute on a year for year basis for the educational requirement.
- Possess a valid California Driver's License, Class C.
