IT Analyst Sr, Software Systems
About The Position
Serves as senior subject matter expert associated with content, customer operational processes, regulatory requirements and IT support procedures related to assigned Health System applications. Is able to analyze and document user system and application needs, identify and evaluate alternative solutions and approaches to meeting those needs, help select the optimal solution and implement those solutions. Provides detailed requirements for product development, evaluates development projects and guides tailoring of the development process to meet project needs. Provide direct application support, updating and maintaining system setup, system configuration and application settings where appropriate. Under general supervision performs and/or coordinates installation, maintenance and modification of assigned Health System applications to meet customer and Health System requirements. Acts as the liaison between the operational or functional user areas, vendors and other technical staff. Communicates technical requirements to teammates and management and provides assistance to teammates in an effort to enhance the overall services provided by the team. Mains or develops application and process documentation. Responsibilities and tasks are completed according to established standards with minimal supervision within the assigned timeframe. Includes leading projects, developing project and test plans, and use of service management tools. Solutions developed or modified are thoroughly tested to prevent production implementation problems. Communicates appropriately and professionally at all time. In addition to the above job responsibilities, other duties may be assigned.
Requirements
- Education: Bachelor’s Degree
- Experience: 5 years relevant experience. Relevant experience may be considered in lieu of a degree.
- Licensure: None required
Responsibilities
- Analyze and document user system and application needs
- Identify and evaluate alternative solutions and approaches
- Select and implement optimal solutions
- Provide detailed requirements for product development
- Evaluate development projects
- Guide tailoring of the development process
- Provide direct application support
- Update and maintain system setup, configuration, and settings
- Coordinate installation, maintenance, and modification of applications
- Act as a liaison between user areas, vendors, and technical staff
- Communicate technical requirements
- Assist teammates
- Maintain or develop application and process documentation
- Lead projects and develop project and test plans
- Use service management tools
- Thoroughly test solutions to prevent production problems
- Communicate appropriately and professionally
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
