IT Applications Specialist

First National Bank Texas•Killeen, TX

About The Position

Administer and support applications utilized by the organization to include upgrades, maintenance, and enhancements o This could include revising logic, troubleshooting bugs, testing corrections, and verifying functionality achieves the desired result Demonstrate an expert level of application understanding, and apply expertise to help meet organizational goals Independently understand, analyze, communicate, and configure system controls and parameters Administer support request and project initiation processes Support improvements to work processes and applications that lead to increased workplace productivity, efficiency, and satisfaction Generate various project metrics to provide oversight and ensure consistent information is available to the project teams Assist with vendor issue management, notifications, bulletins, and releases o This could include management of escalated issues, performance, and organizational needs Support Application Solutions teams with project and process deliverables as needed Other duties as assigned

Requirements

Undergraduate degree in related field, or one year of relevant experience
At least 18 years of age
Proficient in Microsoft Office
Detail oriented and ability to multi-task
Demonstrated ability to succeed in a complex and dynamic work environment
Ability to meet deadlines, handle confidential data, and remain calm when dealing with difficult situations
Ability to work independently and provide updates to management
Ability to work under pressure, maintain focus, and adjust to shifting priorities
Strong communication, interpersonal, and presentation skills
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment
Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
Ability to lift up to 25 pounds

Nice To Haves

IT Project experience preferred
Project software experience preferred
SharePoint experience desirable

Responsibilities

Administer and support applications utilized by the organization to include upgrades, maintenance, and enhancements
Revise logic, troubleshoot bugs, test corrections, and verify functionality achieves the desired result
Demonstrate an expert level of application understanding, and apply expertise to help meet organizational goals
Independently understand, analyze, communicate, and configure system controls and parameters
Administer support request and project initiation processes
Support improvements to work processes and applications that lead to increased workplace productivity, efficiency, and satisfaction
Generate various project metrics to provide oversight and ensure consistent information is available to the project teams
Assist with vendor issue management, notifications, bulletins, and releases
Support Application Solutions teams with project and process deliverables as needed
Other duties as assigned