About The Position

This role provides a unique opportunity to lead IT Asset Management operations for enterprise clients, focusing on hardware and software asset visibility, license compliance, and optimization. As the ITAM Lead, you will oversee day-to-day service delivery, platform administration, and governance processes, ensuring clients achieve measurable outcomes from their ITAM initiatives. You will manage stakeholder relationships, coordinate cross-functional activities, and maintain audit readiness while driving continuous improvement. The position combines technical expertise, strategic oversight, and client-facing responsibilities in a collaborative, remote-first environment. You will work with global teams, leveraging tools like Flexera ONE to enhance IT asset governance and compliance. This role is ideal for an experienced ITAM professional ready to take ownership of high-impact engagements and optimize IT asset management practices.

Requirements

  • 10+ years of experience in ITAM/SAM, including 3+ years in delivery or engagement leadership
  • Hands-on expertise with Flexera ONE (mandatory)
  • Strong understanding of HAM lifecycle, software recognition/normalization, licensing basics, and ELP processes
  • Proven experience in client/stakeholder management, reporting, and governance facilitation
  • Analytical mindset with excellent documentation, communication, and presentation skills
  • Relevant certifications such as ITIL Foundation, IAITAM CSAM/CHAMP, or Flexera certifications
  • Ability to interact confidently with senior executives and clients
  • Bachelor’s degree in a relevant field
  • Remote work experience and ability to collaborate across distributed teams

Nice To Haves

  • Master’s preferred

Responsibilities

  • Lead ITAM service delivery, managing client priorities, stakeholders, and governance cadence across weekly, monthly, and quarterly cycles
  • Oversee Flexera ONE administration, including user roles, platform configuration, data feeds, and job monitoring
  • Ensure hardware asset management (HAM) governance, inventory coverage, normalization, and contract/lease linkage
  • Manage software inventory, recognition, and normalization to maintain accurate IT visibility and reduce unknown/unrecognized software
  • Maintain validated entitlement repositories, configure license models, run periodic ELPs, and provide compliance and optimization insights
  • Support audit readiness, evidence preparation, and governance reporting for in-scope publishers
  • Validate asset requests, allocations, transfers, and reclaims while coordinating with ITSM and deployment teams
  • Track KPIs, service metrics, action items, and continuous improvement initiatives

Benefits

  • Competitive compensation and professional development opportunities
  • Fully remote work setup within the United States
  • Collaborative, inclusive, and globally connected team environment
  • Exposure to enterprise-level ITAM governance and optimization projects
  • Opportunity to lead client engagements and drive measurable IT asset management improvements
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