IT Asset Technician

EOS • Pflugerville, TX

19h • $47,000 - $50,000 • Onsite

About The Position

An IT Asset Technician plays a crucial role in managing and supporting the IT Asset Management (ITAM) lifecycle within an organization.

Requirements

• High school diploma or equivalent; a bachelor's degree in Information Technology or a related field is often preferred.
• At least 6 months of experience in (Ideally: IT asset management) Warehouse inventory management.
• Strong analytical and problem-solving skills, knowledge of IT asset management software, and the ability to troubleshoot technical issues.

Nice To Haves

• ServiceNow platform Experience

Responsibilities

• Inventory Management: Track and maintain accurate records of IT assets, including serial numbers and assigned user information.
• Deployment and Tracking: Process requests for IT hardware, assist with deployment, and track hardware location changes.
• Audits and Physical Inventories: Conduct regular audits and physical inventories to ensure accurate accounting of assets.
• Asset Disposal: Coordinate the return or disposal of surplus or retired IT hardware.
• Reporting and Analysis: Generate reports on asset status, compliance, and cost savings.
• Technical Support: Provide support for imaging new equipment (desktops and laptops) and coordinate repairs with vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED