IT Automation Engineer

Actalent•Plano, TX

74d•$50 - $70•Hybrid

About The Position

We are seeking a forward-thinking IT Automation Engineer (Contractor) to design, implement, and manage intelligent workflows that streamline operations across our enterprise systems. This role is ideal for a creative problem-solver who is passionate about leveraging automation to eliminate manual work, improve system integration, and enhance business efficiency-especially within an Agile IT organization.

Requirements

Experience in IT automation, systems engineering, or DevOps.
Hands-on experience with automation tools such as Workato, Zapier, or Power Automate.
Strong understanding of Jira administration, workflow customization, and automation within Agile environments.
Solid understanding of API development and integration (REST, JSON, webhooks).
Proficiency with scripting languages such as JavaScript, JSON, Python, or PowerShell.
Experience automating tasks across cloud services (Azure, AWS, or Google Cloud).
Familiarity with Agile principles, Scrum, and collaboration in cross-functional Agile teams.
Strong problem-solving skills and the ability to translate business needs into technical automation solutions.
Excellent communication skills and a collaborative mindset.

Nice To Haves

Experience in an enterprise environment with high-volume automation workloads.
Exposure to ITSM platforms (ServiceNow, Jira Service Management).
Understanding of data transformation and workflow optimization.
Certification in automation or cloud technologies (e.g., Azure, AWS, or UiPath) is a plus.

Responsibilities

Design, build, and maintain workflow automations using industry-standard tools.
Collaborate with IT, Operations, and Business teams to identify automation opportunities and translate process requirements into technical solutions.
Integrate and automate processes within Atlassian Jira/Confluence to support Agile project management, sprint tracking, and reporting.
Develop and maintain APIs and connectors between internal systems such as HR, finance, and cloud platforms.
Build and manage automation pipelines that improve collaboration and visibility across Agile teams.
Create documentation, monitoring, and dashboards for automated processes to ensure reliability and transparency.
Implement error-handling and alerting mechanisms for automations to ensure business continuity.
Support system integrations across cloud and on-prem environments.
Continuously research emerging automation tools and best practices to evolve the automation strategy.