IT Business Analyst

H&H•New York, NY

20h•$80,000 - $100,000

About The Position

H&H is seeking an IT Business Analyst to join the firm’s New York City office. This position supports business intelligence, data analysis, and day-to-day IT operations while working closely with cross-functional teams across the organization. The IT Business Analyst serves as a key link between business users and IT, translating reporting and system needs into effective technical solutions. With more than 139 years of experience, H&H is a trusted full-service infrastructure engineering firm. With over 600 professionals across 32 offices nationwide, H&H delivers comprehensive solutions across the full project life cycle, including planning, design, construction, inspection, and asset management.

Requirements

Bachelor’s degree in Business Analytics, Data Science, Engineering, Computer Science, or a related field
Three to five years of experience in business intelligence, data analysis, or a related role; experience in engineering consulting or a similar industry preferred
Experience with BI tools such as Qlik, Power BI, and SQL
Proficiency in SQL and familiarity with data warehousing concepts
Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
Strong written and verbal communication skills, including the ability to present findings to non-technical stakeholders
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Proactive, self-motivated, and detail-oriented

Nice To Haves

Relevant certifications, such as Microsoft Certified Data Analyst Associate, preferred

Responsibilities

Data Analysis and Reporting
Develop, enhance, and maintain Qlik applications, dashboards, and data models
Write and optimize Qlik load scripts and expressions
Gather reporting requirements from business users and translate them into effective BI solutions
Ensure data accuracy, performance, and usability across dashboards
SQL and Data Support
Write and maintain SQL queries, views, and stored procedures
Support data analysis, validation, and troubleshooting across systems
Assist with data integration between Deltek Vantagepoint, Qlik, and other platforms
IT Support and Operations
Provide day-to-day IT support for end users, including hardware, software, and access issues
Troubleshoot application, system, and connectivity issues
Manage and resolve IT tickets in a timely and professional manner
Assist with user account management, permissions, and basic system administration
Escalate complex infrastructure or security issues as appropriate
Collaboration and Process Improvement
Act as a liaison between business users, finance, operations, and IT teams
Document systems, processes, and technical solutions
Identify opportunities to improve reporting, automation, and system efficiency