IT Business Partner - Supply Chain

TransMedics, Inc.•Andover, MA

About The Position

TransMedics is seeking an IT Business Partner to support the implementation, optimization, and strategic evolution of enterprise systems across Supply Chain. This role serves as a key bridge between business leadership and IT, ensuring enterprise platforms and digital capabilities are aligned with operational priorities, compliance requirements, and the company’s long-term growth strategy. The IT Business Partner will collaborate closely with functional leaders to understand business objectives, identify opportunities to leverage technology, data, and automation, and help define the digital roadmap for core enterprise processes. This role will drive process standardization, improve data integrity and reporting capabilities, and help scale systems and workflows to support a growing, regulated organization. This is a strategic, business-facing role that combines enterprise-systems expertise, process improvement, and stakeholder engagement to ensure technology investments deliver measurable business value across the organization

Requirements

Bachelor's degree in Information Systems.
Strong understanding of Supply Chain operations, compliance requirements, and data governance.
Proven ability to define business processes and translate them into system requirements across multiple platforms.
Experience with software testing, validation, and requirements documentation.
Proven Track record of successfully managing projects independently and driving initiatives to completion.
Ability to translate technical concepts into business language for diverse audiences.
Demonstrated experience in creating comprehensive documentation and effectively communicating with cross-functional teams

Nice To Haves

Experience in the medical device, biotech, or pharmaceutical industry preferred.
PMP or Agile certification
Professional certifications (e.g., SHRM-SCP, HRCI, CPA, CMA, CIA)
Exposure to change management or process improvement initiatives.
Familiarity with compliance and audit requirements in regulated environments.

Responsibilities

Enterprise System Leadership Help define and execute the enterprise-systems roadmap supporting Suppy Chain aligned with business priorities and company growth.
Partner with IT and technical teams to translate business needs into system enhancements, configurations, and delivered solutions.
Prioritize system improvements and new capabilities based on business value, risk, scalability, and user impact.
Ensure enterprise platforms integrate effectively with third-party systems such as payroll, benefits, procurement, project accounting, learning, and reporting tools.
Define success criteria for system enhancements and ensure solutions deliver measurable business value.
Promote adoption and effective use of enterprise-system capabilities across the organization..
Business Analysis & Process Optimization Partner with Supply Chain leaders to understand business objectives and identify opportunities to improve processes through technology.
Lead requirements gathering, process mapping, and documentation efforts for enterprise-system initiatives.
Identify opportunities to simplify, standardize, and automate business processes across enterprise functions.
Support the design of scalable workflows and system-enabled processes that improve efficiency, accuracy, and consistency.
Translate business requirements into functional specifications and system configurations.
Compliance & Data Governance Ensure enterprise-system configurations and data-management practices support SOX, FDA, GDPR, and other regulatory requirements.
Partner with Internal Audit, Finance, HR, and IT to support audits, validation activities, and control improvements.
Support data integrity, reporting reliability, and appropriate access controls across enterprise systems.
Assist in maintaining reporting capabilities and scheduled report distribution for business stakeholders.
Stakeholder Engagement & Change Management Act as a business partner to Supply Chain teams, helping align technology initiatives with operational priorities.
Drive user adoption through training, communication, and change-management activities.
Coordinate cross-functional collaboration across Finance, HR, IT, Compliance, and external vendors.
Manage vendor relationships to ensure service delivery meets business expectations.
Ensure enterprise-system initiatives are delivered on time and aligned with agreed priorities.