IT Business Systems Analyst - ERP
About The Position
SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people. Job Summary: Identify and resolve user issues and/or analyze low to medium complexity business problems to be solved with technology solutions. Evaluating / analyzing technology strengths and weaknesses while defining opportunities to maximize capabilities.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, or related field.
- Excellent communication skills including both presentation and written skills.
- Proven experience in project leadership and system integrations.
- Critical thinking and problem resolution skills.
- Experience working with business customers documenting business system requirements.
Nice To Haves
- Experience with SQL.
- Experience with serialization within a manufacturing environment.
- Experience with Crystal Reports.
- Experience using DelmiaWorks (IQMS)
- Experience with validated systems and procedures related to GMP
Responsibilities
- Aid and support ERP usage and understanding
- Perform initial analysis and triage in support of service requests/incidents submitted by end-users, recommend & implement corrective solutions, including modifications to system configurations or reports.
- Provide technical assistance in identifying, evaluating, and developing systems and procedures.
- Track and document changes to functional and business specifications.
- Ownership of serialization functionality for IT at the site; understand system integrations, troubleshoot issues and provide technical support.
- Provide project leadership for IT projects, as needed.
- Collaborate with peers and users to identify and document business needs / objectives, problems, input / output requirements, data scope, usage, formatting, and security requirements for needed improvement.
- Build relationships with key users/SMEs across the broader organization to expand understanding of various business functions challenges & opportunities to identify opportunities for process/system improvements.
- Other duties as assigned.
Benefits
- Clean, Climate-Controlled Environment
- Stable schedule
- Paid holiday and PTO
- Health, dental, and vision insurance
- 401(k) retirement savings
- Life and disability insurance
- Promotional opportunities
- Training and career growth programs
- Amazing co-workers
- Tuition reimbursement
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
