IT Business Systems Analyst Technical (WFH)

Rotech Healthcare Inc.•Orlando, FL

19h•$85,000 - $110,000•Remote

About The Position

At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. We are seeking a dedicated Business Systems Analyst to join our Rotech Systems Group. In this position you will be responsible for designing, testing and implementing new applications systems and/or maintaining existing systems. This position offers a base salary range of $85,000 to $110,000 per year, depending on related experience and the state in which the candidate is hired, plus bonus opportunity.

Requirements

High school diploma or GED equivalent, required
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork

Nice To Haves

Experience in Billing and Collection processes and systems
Experience in the Healthcare Industry preferred
Working knowledge of Structured Query Language (SQL) and Query 400 and able to write basic queries
Bachelor’s Degree or higher from an accredited college or university in Computer Science, Data Processing, Business Information Systems or equivalent experience
Ten years directly related experience or an equivalent combination of education, training and experience

Responsibilities

Architecture and design; interviewing and gathering client requirements to translate into detailed business requirements that meet budgets and deadlines
Develop improved ways to communicate complex, technical information to a non-technical audience
Ensure documents’ order, clarity, consistency, style, and terminology are in accordance with set standards
Project management; interface with clients to scope projects and direct the development cycle from inception to completion
Quality Assurance; develop and execute detailed test plans insuring quality via testing software and standard operating procedures
Review and edit documentation from all IT departments
Track product development and software changes to ensure materials are created and updated in a timely manner
Follow policy and procedures for all IT writing including forms creation and workflows
Programming and development; assist the programmers and developers throughout the designing, coding, testing, deploying, maintaining and supporting client initiatives
Administration; infrastructure development that will enhance the scalability of the organization, allowing the proper systems and processes to be integrated with the business’ best practices ensuring consistency and stability
Create process documents for areas within IT
Leadership; must be skilled in mentoring and reviewing the work of other Business System Analysts
Set policy and procedures for all IT writing including forms creation and workflows
Performs other duties as assigned

Benefits

Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations