About the position
In addition to the responsibilities listed below, this position must maintain an understanding of user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. This role will also develop basic prototypes or rudimentary working models of products or information systems, illustrating functionalities, interactions, and user options. As part of the deliverables production process, this position will be responsible for creating annotated comps, design assets, and specifications for implementation. Finally, this position will also perform basic UI/UX product or system evaluations, delineate design defects, develop standards and guidelines, and publish on-brand reusable components.
Responsibilities
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines.
- Follows procedures and policies, and applies data and resources to support projects or initiatives.
- Collaborates with others, often cross-functionally, to solve business problems.
- Supports the completion of priorities, deadlines, and expectations.
- Communicates progress and information.
- Identifies and recommends ways to address improvement opportunities when possible.
- Escalates issues or risks as appropriate.
- Pursues self-development and effective relationships with others by sharing resources, information, and knowledge.
- Listens, responds to, and seeks performance feedback.
- Acknowledges strengths and weaknesses; assesses and responds to the needs of others.
- Adapts to and learns from change, difficulties, and feedback.
- Develops requirements for process or system solutions within assigned business domain(s).
- Interfacing stakeholders and appropriate IT teams.
- Develops an understanding of and executes requirements gathering methodologies.
- Assists in the development and documentation of comprehensive business cases.
- Supports the evolution of applications, systems, and/or processes to a desired future state.
- Maps current state against future state processes.
- Identifies the impact of requirements on upstream and downstream solution components.
- Provides recommendations to team or department leadership on how to integrate requirements.
- Identifies value gaps and opportunities for process enhancements or efficiencies.
- Supports solution design by researching how to help translate requirements into workable business solutions.
- Identifies and recommends additional data and/or services needed to address key business issues.
- Supports the evaluation of third-party vendors as directed.
- Recommends regional and/or national process improvements.
- Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes.
Requirements
- Minimum two (2) years UXD experience.
- Bachelor's degree in Business Administration, Computer Science, CIS or related field.
- Minimum three (3) years experience in IT consulting, business analysis, or a related field.
- Additional equivalent work experience may be substituted for the degree requirement.
