IT/Desktop Support Tech II

Tallahassee Memorial Healthcare • Tallahassee, FL

1d

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
Level II Trauma Center
Primary Stroke Center
Level III Neonatal Intensive Care
Pediatric Intensive Care
The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
Your Role:
Mains, analyzes, installs and resolves second level desktop computer and computing appliance issues for organization’s end-users, including (but not limited to) answering questions, providing advice, troubleshooting hardware and software problems using diagnostic tools and/or troubleshooting procedures.
Contributes to the completion of specific programs and projects (ie. Assist in the design and configuration of a distributed computer system environment with appropriate hardware, operating system software, application software, and communication components to solve business/office requirements).

Requirements

• High School Diploma/GED
• 2 years of job-related experience
• Valid State Drivers' License
• Qualified candidates must provide a seven (7) year driving record from the Department of Motor Vehicles with no more than six (6) points and no indication of poor driving habits. The qualified candidate must be at least 21 years of age.
• NOTE: Use of personal vehicles is required. It is the responsibility of the vehicle owner to maintain adequate insurance coverage for their personal vehicle used in conjunction with their duties as an employee. TMH will reimburse the business use of a personal vehicle in accordance with procedures defined by the Internal Revenue Service. It is important to note that your personal vehicle will be used to provide service to fellow colleagues of TMH and NOT to paying customers. This distinction is important because you may be asked if you use your personal vehicle to provide services to "customers."

Nice To Haves

• Bachelor’s degree in related field.

Responsibilities

• Maintains, analyzes, installs and resolves second level desktop computer and computing appliance issues for organization’s end-users, including (but not limited to) answering questions, providing advice, troubleshooting hardware and software problems using diagnostic tools and/or troubleshooting procedures.
• Contributes to the completion of specific programs and projects (ie. Assist in the design and configuration of a distributed computer system environment with appropriate hardware, operating system software, application software, and communication components to solve business/office requirements).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED