IT Infrastructure Engineer

Valmont Industries, Inc. • Omaha, NE

1d • Onsite

About The Position

“Conserving Resources, Improving Lives”. That is what Valmont is about. We are a growing $4B company which is significantly investing in digital transformation. This is a critical initiative which is key to meeting our revenue targets. This position will be an individual contributor in our IT Infrastructure team, helping to design, deliver, and support new and existing Infrastructure components across the organization It is essential to embody Valmont’s core values of Passion, Integrity, Continuous Improvement, and Delivering Results while cultivating a workplace where employees feel valued, trusted, understood, and respected.

Requirements

• Preferred Bachelors with 5+ years relevant experience or Associate's degree with 7+ years of relevant experience or 9+ years of relevant experience.
• Experience/Certifications/Knowledge in Network Administration, Systems Analysis, Server Administration, or Support (consummate with the role - Systems, Network).
• Ability to design and install server and network racks with appropriate cable management techniques.
• Understanding of ITIL framework and service management tools.
• Strong analytical, documentation, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and reporting tools.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Expertise in Microsoft Intune and Autopilot Administration.
• Working knowledge of Microsoft EPM and Tanium.
• Working knowledge of Server Hardware and OS.
• Working knowledge of Server Virtualization platforms (Nutanix, VMWare, Hyper-V, Azure Local).
• Working knowledge of Cloud architecture (Azure, GCP, AWS, HPE Greenlake).
• Manage and support Microsoft Exchange Server and/or Exchange Online environments including:
• Perform mailbox administration, distribution group management, and permissions administration
• Monitor system performance, message flow, and service availability
• Implement and maintain email security policies, including anti‑spam, anti‑phishing, and DLP
• Manage retention policies, eDiscovery, and compliance configurations
• Ensure adherence to organizational and regulatory security standards
• Diagnose and resolve issues related to mail flow, connectivity, and client access
• Perform patching, upgrades, and routine maintenance
• Manage backup and recovery processes for Exchange environments
• Support hybrid Exchange environment and maintain Microsoft Exchange Online
• Assist with modernization initiatives, including cloud adoption and automation
• Provide Tier 2/3 support for email‑related incidents and service requests

Nice To Haves

• Highly effective communication skills, both written and oral
• Self-motivated team player with ability to work effectively and cooperatively with project and Infrastructure teams.
• Strong working knowledge of proactive and auto-corrective monitoring practices.
• Direct Experience with the technology stack (Server: Microsoft, Nutanix, VMWare, Lenovo, Dell) (Network: Aruba, Graphiant).
• Experience with ITIL processes, particularly continual service improvement.
• Ability to influence and engage stakeholders at all levels and multiple backgrounds.
• Experience working in aglobal team environment.
• Proven track record of implementing successful process improvement initiatives.
• Strong understanding of IT infrastructure and applications.
• Advanced technical skills, including experience with IT service management tools.

Responsibilities

• Collaborate with Valmont staff, IT teams, leadership, and external partners to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Including service improvements and action plans.
• Execute the design, deployment, monitoring, and maintenance of Information Technology systems, processes, tasks, tooling, and automation that conform to standards, policies, and established best practices.
• Develop and maintain functional documentation that detail standard operating procedures, troubleshooting techniques, systems architecture, and solutions.
• Collaborate with both internal resources and external vendors/solution providers to obtain stakeholder buy in and design and deliver value added services/capabilities to Valmont.
• Participate as a Subject Matter Expert (SME) in Major Incident Management Responses to Business Impacting Events and summarize, report, and implement process improvements.
• Implement and execute all activities related to continual service improvement processes.
• Develop and maintain relationships with stakeholders to understand and meet their service needs.
• Create required reports in response to business user needs.
• Use and evaluate appropriate tools to sense, alert, triage, respond, remediate, and manage the observability and execution within the IT Ecosystem as required by changing conditions.
• Responsible for properly tracking and documenting all system problems, changes, and problem resolutions using the company trouble ticketing system.
• Responsible for properly tracking and documenting all project plans, scheduling, progress, changes, and problem resolutions using the team Project Management tooling.
• Create/Maintain rapport and teamwork with all members of Valmont's IT and business staff.
• Maintains a degree of self-directed activity.
• Willingness to comply with international travel regulations and requirements, including immunizations.
• Write and review supporting documentation for the software, such as release notes, help documentation, articles, and features.

Benefits

• Healthcare (medical, prescription drugs, dental and vision)
• 401k retirement plan with company match
• Paid time off
• Employer paid life insurance
• Employer paid short-term and long-term disability including maternity leave
• Work Life Support
• Tuition Reimbursement up to $5,250 per year
• Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level