IT Infrastructure Manager/ Lead

Indigo BeamDallas, TX
1d

About The Position

We are seeking a hands -on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi -plant manufacturing environment. This role owns on -premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.

Requirements

  • Hands -on experience with: Windows Server / Wintel environments (including legacy system remediation)
  • VMware (VM lifecycle, performance tuning, patching, tooling hygiene)
  • Backup & Recovery with Veeam
  • Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar)
  • Active Directory & Group Policy (identity hygiene)
  • Operational ownership of Microsoft 365 / Exchange / SharePoint
  • Azure infrastructure
  • Experience working with MSPs / MSSPs (governance, escalation, SLAs)
  • Multi -location infrastructure ownership (plants + HQ)
  • Hands -on troubleshooting, plus leadership accountability

Nice To Haves

  • Networking (Cisco, WAN, SD -WAN) — operational leadership, vendor management
  • Firewalls, VPN, security tooling — coordination with SOC/XDR/SIEM partners
  • SQL Server administration (non -DBA) — able to collaborate with a DBA MSP
  • Cloud exposure (Azure, Microsoft 365) — hybrid -first mindset
  • BCDR strategy — planning, testing, confidence building

Responsibilities

  • Take a hands -on approach early to stabilize and improve core infrastructure operations.
  • Own and operate on -premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).
  • Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.
  • Reduce technical debt and operational risk through disciplined remediation and standards.
  • Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).
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