IT Intern

Sandpiper Property MgtRichmond, VA
6d

About The Position

The Technology Intern will be responsible for helping Sandpiper Hospitality manage the technology deployed to our workforce at headquarters and across the nation. The primary focus will be our Microsoft environment, managing licenses, curating document storage and developing new ways to leverage cloud technologies within Microsoft 365, such as SharePoint Online and Power Automate.  A passion for technology and customer service will be critical to success in this role. The role will include travel to hotel locations around the United States along with time at the Corporate Office in Richmond, Virginia.

Requirements

  • Studying towards a Bachelor’s degree in Technology, Math or Science
  • Advanced proficiency with the Microsoft 365 suite
  • Must be able to read, write, and speak English proficiently
  • Active Listening – able to give full attention to the person speaking, taking time to understand points being made, asking appropriate questions, and not interrupting at inappropriate times
  • Writing – able to communicate via written mediums conveying a clear message
  • Critical Thinking – able to use logic and reasoning to identify the strengths and weaknesses of alternate solution, conclusions, or approaches to problems
  • Read, comprehend, and follow written procedures
  • Able to work collaboratively in a team environment
  • Mathematical Reasoning – using the correct mathematical methods or formulas to solve a problem
  • Oral and Written Comprehension – the ability to understand information and ideas presented in these formats
  • Deductive Reasoning - to apply general rules to specific problems to produce answers that make sense

Responsibilities

  • Learn how Microsoft licenses are leveraged by different roles at the company
  • Assist with ensuring that the appropriate licenses have been assigned to employees
  • Identify and document cost saving opportunities within the Sandpiper Hospitality environment
  • Ensure accuracy of information included in user accounts and groups
  • Assist with planning and execution of our document migration strategy to Microsoft Teams
  • Facilitate communication within the organization to ensure expectations are well understood
  • Assist co-workers with issues as they encounter them during the migration
  • Help design the internal knowledge portals that deliver training to employees across the nation
  • Assist with collecting and organizing the training materials that make up our Sandpiper University portal
  • Develop new ways to leverage SharePoint Online and Microsoft Teams to enhance workforce collaboration
  • Learn about the Microsoft “low code” environment that delivers applications to users directly out of Microsoft 365
  • Help maintain existing applications and design new solutions to automate workflows within Sandpiper Hospitality
  • Serve as a backup for other departmental functions
  • All other duties as assigned by supervision
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