IT Intern

SitelogIQ•Minneapolis, MN

1d•$25 - $25

About The Position

SitelogIQ is a rapidly growing company focused on making buildings better. We provide planning, design, and management solutions for organizations that want efficient and sustainable building environments that are healthier and safer for their occupants. SitelogIQ’s IT Internship program offers college students the opportunity to get exposure to different areas within the IT field, specifically to asset management. This summer internship is a comprehensive eight-to-twelve-week experience where interns will get to work alongside SitelogIQ’s employees to learn about their roles and responsibilities in the office. Travel is limited and generally contained within the Minneapolis-St Paul area. The hourly rate for this role is $25.

Requirements

Interest in Information Technology fields, currently enrolled in an Information Technology degree program with either a 2 or 4 year college.
Strong knowledge of applications like Microsoft Windows and Office, smartphones, and PC hardware configuration.
Knowledge of customer service principles and practices.
An aptitude for communications and the ability to build and maintain effective relationships (internally and externally) is a must.
The candidate should be a self-starter who is well organized and a team player, have strong communications skills, and be able to multi-task and work under established deadlines.
While performing the duties of this job, the employee is constantly required to sit, talk and/or hear, and/or use hands to finger, handle or touch objects, tools or controls.
The position may require lifting, moving, and installing IT equipment with weights in the 25-pound range.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Responsibilities

Maintain accurate inventory of hardware, software, and licenses using ITSM tools (e.g., Freshservice)
Validate asset ownership, lifecycle status, and compliance requirements
Assist in software license tracking and optimization efforts
Generate reports to support audits, compliance, and cost management
Support monitoring of security alerts, logs, and endpoint protection tools
Assist with vulnerability tracking and remediation follow-ups
Participate in security awareness initiatives and user education
Help maintain and document security policies and procedures
Assist with setup, deployment, and troubleshooting of end-user devices
Support network and system administration tasks under supervision
Participate in infrastructure projects (upgrades, migrations, deployments)
Maintain documentation for systems, configurations, and processes
Provide support for enterprise platforms (e.g., Microsoft 365, SaaS applications)
Assist with user provisioning, access management, and troubleshooting
Help document workflows and identify process improvement opportunities
Support data integrity and system configuration efforts
Provide end-user technical support with guidance from IT staff
Collaborate across IT teams and contribute to cross-functional projects
Maintain accurate documentation and follow IT standards and procedures
Present a final summary of work, insights, and recommendations to IT leadership