IT Inventory Control Specialist

Waterfield Tech•Omaha, NE

22h•Onsite

About The Position

This position is for a highly organized and process driven IT Inventory Control Specialist to manage the full lifecycle of company and client IT assets. This is a fully onsite role based in our Omaha facility. Daily physical presence is required due to the hands-on nature of inventory control, device imaging, kit building, and shipping and receiving responsibilities. This position plays a critical operational role in ensuring asset accuracy, supporting client deployments, maintaining compliance with ISO 27001 standards, and driving structured inventory control across the organization. The ideal candidate is detail oriented, technically capable, and able to operate independently with minimal oversight.

Requirements

1 to 2 years of inventory management experience, preferably in an IT or warehouse environment
Experience performing inventory cycle counts and year-end inventory counts
Working knowledge of Windows operating systems
Proficient in Microsoft Office Suite
Experience shipping via UPS, FedEx, and coordinating LTL freight shipments
Strong organizational and documentation skills
Ability to lift and move IT equipment as required
Ability to work independently with limited direction or oversight

Nice To Haves

Experience with Microsoft Dynamics 365 or similar ERP or inventory management systems
Familiarity with ISO 27001 standards
Experience with imaging tools and deployment systems
Experience in structured warehouse or IT operations environments

Responsibilities

Maintain accurate and current inventory of IT assets including laptops, PCs, monitors, peripherals, and client repair parts
Track the complete asset lifecycle from receipt through deployment, return, repair, redeployment, and disposal
Perform routine inventory cycle counts and participate in year-end physical inventory counts
Reconcile physical inventory against system records and resolve discrepancies
Prepare detailed inventory and asset reporting for internal stakeholders
Document inventory control procedures and continuously improve best practices
Image and configure laptops and PCs following standardized operating procedures
Assist with software deployment and installation as required
Build complete user equipment kits including monitors, keyboards, mice, cameras, headsets, and related peripherals
Conduct quality control checks prior to shipment or deployment
Ensure equipment is properly packed, labeled, documented, and deployment ready
Maintain imaging stations and deployment work areas in organized condition
Manage all inbound and outbound shipping and receiving functions
Pull client repair parts and prepare outbound shipments accurately
Generate tracking information and provide return labels for equipment returns
Coordinate equipment returns, warranty repairs, RMA processing, and secure disposal
Handle shipments via UPS, FedEx, and LTL freight carriers
Ensure secure packaging, accurate documentation, and shipment compliance
Maintain organized storage and staging areas within the warehouse and lab environment
Follow ISO 27001 policies and procedures related to asset management and information security
Maintain accurate documentation for all asset transactions
Ensure secure handling, storage, and tracking of company and client equipment
Support audit readiness through proper documentation and reporting
Work closely with IT staff to support upcoming deployments and hardware purchases
Assist with forecasting inventory needs based on project schedules
Communicate inventory levels, shortages, risks, and operational concerns proactively
Provide tracking information and coordinate timely returns of client equipment
Perform additional duties and responsibilities as assigned by leadership to support company operations
Provide cross functional support across IT, warehouse, operations, and administrative functions as business needs require
Assist with special projects, operational initiatives, compliance efforts, and facility related tasks
Support evolving business priorities and operational requirements as directed