About The Position

The IT Operations Engineer is responsible for ensuring stable, efficient, and reliable operations of Tampnet’s IT systems and services. The role contributes to daily operations, lifecycle management, technical project participation, and continuous improvement of the IT environment. The position also includes responsibility for maintaining Tampnet’s Linux platforms and collaborating with relevant IT functions to ensure consistent and secure operation across the infrastructure.

Requirements

  • Minimum two years of relevant experience, or equivalent education.
  • Works well with others, supports team goals and communicates clearly.
  • Able to work independently with good self management and discipline.
  • Adapts to change and handles shifting priorities.
  • Solves problems calmly and logically.
  • Stays organised and manages workload effectively.
  • Learns quickly and applies new skills.

Responsibilities

  • Strive to improve customer satisfaction for Tampnet’s IT users.
  • Keep up to date on technology trends, solutions, and provide feedback to the IT Manager for improvement suggestions.
  • Ensure necessary steps are taken to avoid uninterrupted operations of existing IT systems and services during implementation or changes to existing IT systems and services.
  • Supervise or take part in IT projects and operations.
  • Maintain, operate, and improve Tampnet’s Linux environment, primarily based on Red Hat Enterprise Linux.
  • Perform system updates and patching, hardening, configuration adjustments, and troubleshooting as required.
  • Contribute to standardization and automation efforts where applicable.
  • Ensure that the inventory of all IT assets and all technical documentation is updated.
  • Ensure adherence to laws, regulations, and other requirements such as contracts, license agreements, and internal policies and procedures.
  • Develop and/or contribute to developing technical solutions with completion timelines in compliance with the IT Manager’s guidelines.
  • Ensure that all IT systems and services are designed, implemented, and maintained as described in Tampnet’s Information Security Management Systems.
  • Proactively monitor, assess, and continually improve IT systems and services.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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