IT Operations Manager

Presbyterian Healthcare Services

6d • $89,586 - $136,843 • Onsite

About The Position

Build your Career. Make a Difference. Presbyterian is hiring a skilled IT Operations Manager. The Manager IT position purpose is to manage primarily one IT function. Responsible for development and management of their respective department budget. Acts as coach and mentor to direct reports; performs performance reviews

Requirements

• High School and five to eight years combined experience in management of IT or equivalent experience.
• Bachelor s Degree preferred with 2-3 years of experience in management of IT or equivalent experience.

Nice To Haves

• Three or more years of management experience directly managing/supervising 24x7 IT operations, infrastructure, system administrators, and DBAs
• Experience ensuring high-availability and operational stability for Enterprise systems in AWS
• Experience supporting, tuning, & configuring Oracle, SQL Server, Linux, and Windows servers
• Experience managing multiple incidents & requests within ServiceNow and Jira
• Experience managing vendor relationships and vendor resources

Responsibilities

• Provides team leadership and administration to include performance reviews and departmental budgets.
• Monitors project work plan progress to ensure projected timelines, resources and budget guidelines are on schedule and within budget.
• Provides IT communications to the appropriate governance process.
• Creates, monitors, and provides required specifications to maintain service level agreements for production systems in order to meet IT standards and customer needs.
• Defines project leadership accountabilities involving clinical or financial management systems

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED