IT PMO Innovation Manager

CosmoProf • Plano, TX

1d • Hybrid

About The Position

IT PMO Innovation Manager This position is hybrid working 3 days a week in the New Sally Beauty Support Center located in Legacy West in Plano, Texas The IT PMO Innovation Manager is skilled in hands-on delivery team member responsible for improving how technology projects are executed across the enterprise. This role ensures strong SDLC adoption, enables effective prioritization, and builds delivery capability through training and coaching; helping IT teams, business sponsors, and vendors deliver predictably and with confidence. About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. About this Role The IT PMO Innovation Manager plays a critical role in driving disciplined execution, predictable delivery, and continuous improvement across the IT project portfolio while fostering a culture of accountability and innovation. This role requires a highly experienced technology project leader who has successfully delivered complex, cross-functional IT initiatives and understands what it takes to execute with discipline in real-world environments. The IT PMO Innovation Manager brings practical, hands-on delivery experience to both guide teams and improve the delivery system they operate within. The role exists to: Ensure and continuously improve Software Development Lifecycle (SDLC) standards and adoption Lead SDLC education, training, and enablement across IT and business delivery participants Improve communication and alignment between IT delivery teams and business sponsors to enable predictable, repeatable execution Support portfolio intake, prioritization, and sequencing based on capacity, risk, and business value Enable disciplined vendor engagement aligned to SBH governance and delivery expectations This position facilitates IT PMO ceremonies and governance cadence and leverages the PPM ecosystem to provide transparent, data-driven insights into project health, resource demand, run rates, and overall portfolio performance. The role partners closely with IT Leadership, Finance, Architecture, Delivery teams, and strategic vendors to translate ideas into outcomes that measurably improve delivery maturity and enterprise results.

Requirements

• Bachelor’s or Master’s degree in Business Administration, Information Technology, Computer Science, Project Management, or a related field; or equivalent practical experience
• Strong analytical and critical-thinking skills with the ability to synthesize data across budget, timeline, scope, and resource dimensions
• Demonstrated experience with SDLC governance processes and project lifecycle management
• Self-motivated professional with the ability to work independently, proactively identify issues, and drive work forward in a fast-paced, matrixed environment
• High proficiency with PPM and delivery tools such as Quickbase, Clarity, Planview, Microsoft Project, Jira, Confluence, Box, and reporting or automation platforms including Microsoft PowerApps and/or Power BI
• Strong organizational skills with the ability to manage multiple priorities across a complex portfolio
• Excellent verbal and written communication skills, with comfort presenting to leadership

Responsibilities

• SDLC Adherence, Improvement & Delivery Standards Audit IT projects for adherence to SBH SDLC standards across scope, schedule, budget, quality, risk, and phase readiness Identify systemic SDLC gaps, friction points, and adoption challenges; partner with PMO and IT leadership to evolve and improve SDLC standards Reinforce consistent expectations for project setup, phase transitions, governance approvals, and closure Ensure SDLC standards are practical, scalable, and aligned to real delivery needs—not just compliance
• SDLC Training, Enablement & Capability Uplift Design, deliver, and continuously improve SDLC training and enablement for IT teams, business sponsors, and delivery partners Develop and maintain SDLC playbooks, templates, guidance, and learning assets Coach teams and sponsors on how to apply SDLC standards effectively based on project complexity and risk Measure training effectiveness and adoption, adjusting content and approach to improve execution outcomes
• PMO Reporting, Analytics & Decision Support Provide portfolio- and project-level insights to support IT leadership decision-making Translate delivery data into clear, business-relevant insights that surface risks, trade-offs, and impacts Ensure accuracy, consistency, and completeness of portfolio data used in PMO ceremonies and executive forums Support predictable execution by ensuring delivery information is timely, transparent, and actionable
• PMO Ceremonies, Governance & Portfolio Prioritization Facilitate IT PMO ceremonies and governance cadence in partnership with PMO leadership Prepare and present concise summaries, risks, dependencies, and recommendations for leadership decision-making Support portfolio intake, prioritization, and sequencing by providing visibility into capacity, risk, dependencies, and delivery trade-offs Reinforce alignment between strategic priorities and delivery execution
• Portfolio, Resource & Vendor Enablement Support portfolio-level resource demand planning and workload management Identify trends, constraints, and optimization opportunities across the IT portfolio Reinforce vendor engagement practices, including SDLC compliance, estimates, reporting, and milestone tracking Partner with Vendor Management and delivery leads to improve transparency and accountability across vendor-supported initiatives
• Risk, Issue & Value Realization Enablement Establish and reinforce risk and issue management frameworks, including escalation criteria Surface systemic delivery risks and partner with leaders to mitigate impacts proactively Partner with business sponsors to define success measures and value realization indicators Support post-implementation reviews to improve future delivery outcomes
• Continuous Improvement, Coaching & Innovation Serve as a trusted delivery advisor and coach, guiding teams using practical, real-world delivery experience Identify and implement continuous improvement initiatives that strengthen predictability and delivery maturity Help translate new ideas into scalable improvements across the PMO and IT delivery ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level