IT Quality Engineer

Berkshire Hathaway Specialty Insurance•Boston, MA

1d•$90,000 - $115,000•Onsite

About The Position

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an IT Quality Engineer to join our Boston-based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers. We are creating and supporting multiple complex applications within BHSI and are seeking candidates with Enterprise Application IT experience. An ideal candidate will have hands-on experience testing on the Duck Creek platform and a strong background in commercial P&C insurance underwriting or claims IT experience. Candidates should be very interested in solving hard problems and providing testing solutions, enjoy a multicultural environment, and bring creative energy to their work. The Quality Engineering role is accountable for engaging business users and IT team members throughout the lifecycle of projects and supporting releases to production. In this role, you will actively engage and work with onsite and offshore consulting partners in executing our automation engineering activities.

Requirements

Minimum of 5 years of IT Quality Engineering experience or experience in a similar field.
Experience in Test Automation tools and CI/CD pipelines.
Strong knowledge of at least one programming language.
Knowledge of best practices in test automation framework.
Experience in QE roles supporting complex systems development or packaged software implementation efforts.
Hands-on style with strong problem-solving abilities and a keen attention to detail. Strong conceptual thinking skills, creativity, and flexibility.
Excellent verbal and written communication skills and the ability to interact professionally with diverse executives, subject matter experts, and vendor resources.
A strong understanding of the E2E software development process and system development lifecycle, including E2E testing.
Highly organized and able to prioritize and track multiple deliverables.
Experience working in Agile or waterfall projects.
Team collaboration: within QE, the broader IT team, and internal business stakeholders.

Nice To Haves

Knowledge in creating and maintaining an automated test suite, including UI and API, is a plus.
Working experience of Automation Tools, such as Katalon, Cypress, Selenium, NeoLoad, etc
Some business background in Commercial P&C Insurance Underwriting or Claims functions is an advantage.
Prior experience with the Duck Creek Platform or equivalent P&C system is an advantage.
ISO expertise is a plus.
Knowledge of defect management tools such as Jira, DevOps, Quality Center, or any other defect tool.

Responsibilities

Play a hands-on role in testing of all primary Policy and supplementary applications, including critical third-party integrations such as Hyland OnBase Workflow.
Design, write, and maintain automated test scripts.
Run automated test cases and analyze the results to ensure the application meets the requirements.
Integrate automated tests into CI/CD pipelines.
Collaborate with offshore and onsite teammates to develop and execute effective long-term automation test plans and regression suites.
Participate in the overall test planning & execution of Policy team testing objectives (test planning, design, execution, defect management, and reporting).
Collaborate with onsite engineers and offshore testing partners to develop and execute test scenarios to determine data quality and integrity.
Engage directly with business users during User Acceptance Testing to facilitate validation and troubleshoot user feedback.
Collaborate with peers and management to develop process standards and/or enhancements to prevent the recurrence of defects/bugs.
Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Participate in troubleshooting sessions with development teams for timely turnaround of critical issues.
Understanding quality metrics and implementing measurements to determine test effectiveness and efficiency.
Adhering to best practices in analysis & documentation.

Benefits

A competitive package and exciting growth opportunities for career-oriented teammates.
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
Comprehensive Health, Dental and Vision benefits
Disability Insurance (both short-term and long-term)
Life Insurance (for you and your family)
Accidental Death & Dismemberment Insurance (for you and your family)
Flexible Spending Accounts
Health Reimbursement Account
Employee Assistance Program
Retirement Savings 401(k) Plan with Company Match
Generous holiday and Paid Time Off
Tuition Reimbursement
Paid Parental Leave