IT & Sales Development Analyst

Ahaus Tool & Engineering•Richmond, IN

10h•Onsite

About The Position

Have you ever wondered what it's like to work at a place where company culture is really important? Well, at Ahaus, it's the lens through which we view everything we do. In addition to great wages and benefits, we offer a supportive, family-first work environment that you won't find anywhere else. Our people stay for 40+ years because our leaders are humble, transparent, and kind. Ahaus is well known for flexible start times Monday through Friday, first shift, generous paid time off, paid holidays, employee recognition and incentives, volunteer and outreach events, employee breakfasts and barbeques, pitch-ins, summer games, company outings, shared hobbies, and many other perks. It's precisely why Ahaus enjoys a reputation as a place people want to be. If this is intriguing to you, we'd love for you to consider joining our team! We're looking for a IT & Sales Development Analyst, who with a little help in getting acclimated to our systems, can hit the ground running. If you're a team player, with skills and experience that align with the functions below, we would like to hear from you. PRIMARY FUNCTION The IT & Sales Development Analyst drives revenue growth through data-driven lead generation, analytics, and CRM optimization while also serving as the primary point of contact for hardware setup, system maintenance, and staff technical support. This role ensures sales systems, business intelligence tools, and core IT operations run efficiently, maintaining data integrity, strengthening automation, and supporting team members with reliable technology and actionable insights.

Requirements

Hands-on experience with PC setup, hardware troubleshooting, and peripheral support required
Ability to terminate and test network cabling
Excellent communication, presentation, and collaboration skills with the ability to work cross-functionally and independently to achieve results aligned with company strategy
Strong organizational, time management, and prioritization skills
Must be able to provide consistent on-site support

Nice To Haves

Bachelor’s degree in IT, IS, MIS, Computer Science, Business/Data Analytics, Engineering, Economics, Statistics, Finance, Data Analytics, or a related field preferred (equivalent experience considered)
2–5+ years of experience in IT support, business analytics, sales or business development analysis, or a related role
Experience with network infrastructure, server administration, and troubleshooting (including VPN configuration, Active Directory, and general systems maintenance) is highly desirable, as this role may involve supporting and optimizing the IT environment alongside business development analytics responsibilities
Experience working with large datasets and CRM systems (e.g., Salesforce), with strong knowledge of data visualization and BI tools such as Power BI
Advanced Excel and data modeling skills required
Hands-on experience applying AI or machine learning tools for sales lead generation, customer segmentation, performance prediction, or process automation
Ability to translate data insights into clear, actionable business recommendations

Responsibilities

Configure new PCs, maintain phone systems, and troubleshoot peripherals (printers, handheld devices, speakers, etc.)
Perform physical cabling tasks (punch down and testing), review maintenance logs, and deploy software patches
Act as a liaison with software vendors, provide basic computer training to staff, and maintain accurate internal documentation
Ensure accuracy and integrity of data across CRM and business intelligence systems (Salesforce, Epicor, etc.)
Review and resolve morning emails and help desk requests promptly upon arrival
Support the IT function by performing additional duties as needed
Identify and develop sales leads in targeted markets and geographic areas
Provide insights and recommendations to sales and marketing teams to support strategic decision-making
Support ad hoc data requests and analysis to address specific business questions or challenges
Leverage AI and other tools to enhance lead development and segmentation
Partner with sales, marketing, and product teams to identify automation opportunities within the sales process
Assist in using AI driven targeting and automation to expand social media presence to strengthen the Ahaus brand, enhance networking, and generate leads
Champion and model Ahaus’ core values in daily actions and decision-making
Foster a respectful, accountable, and collaborative team environment
Maintain a clean, organized and safe work environment in compliance with company and regulatory standards
Exhibit regular and predictable attendance
Other duties as assigned that may be required