IT Salesforce Business Analyst - College Intern

NextEra Energy • Juno Beach, FL

141d

About The Position

NextEra Energy Resources is one of America's largest wholesale electricity generators, harnessing diverse energy sources to power progress. We deliver tailored energy solutions that fuel economic growth, strengthen communities, and help customers achieve their energy goals. Ready to make a lasting impact? Take the next step in your career with us! We are seeking a motivated Business Analyst Intern to support our Salesforce platform initiatives, exposure to building workflows, and cross-functional project delivery. This role provides hands-on experience in business analysis, agile methodologies, and Salesforce platform development within the energy sector. This internship provides excellent exposure to enterprise Salesforce implementations while developing critical business analysis skills in a dynamic energy sector environment.

Requirements

• High school grad / GED
• Maintain active enrollment in a Bachelor or higher degree program
• Maintain cumulative GPA of 3.0 or higher

Nice To Haves

• Basic understanding of database concepts or SQL
• Exposure to project management tools (JIRA, Confluence)
• Interest in business process improvement
• Previous internship or coursework in business analysis or IT

Responsibilities

• Assist in gathering and documenting business requirements from stakeholders
• Shadow senior analysts during stakeholder meetings and requirements sessions
• Support creation of process documentation and workflow diagrams
• Help maintain requirements traceability matrices
• Participate in sprint planning, backlog refinement, and retrospective meetings
• Assist in story writing and acceptance criteria development under mentorship
• Support JIRA ticket management and Confluence documentation updates
• Learn agile methodologies through hands-on sprint participation
• Gain familiarity with Salesforce architecture, workflows, and reporting capabilities
• Assist in data cleanup activities and report generation
• Support user acceptance testing across multiple environments
• Learn about agreement workflows, GIS integration, and contact management features
• Participate in testing activities across development, QA, and UAT environments
• Document test results and support bug triage processes
• Assist with user training material development and testing documentation
• Attend cross-functional team meetings to understand business context
• Learn about utility industry processes and land resource management
• Develop presentation skills through project status updates
• Build technical writing skills through documentation assignments

Benefits

• Mentorship from experienced business analysts and technical teams
• Exposure to large-scale platform transformation projects
• Professional development through structured learning and networking
• Potential pathway to full-time opportunities upon graduation

What This Job Offers

• Career Level: Intern
• Industry: Utilities
• Education Level: Bachelor's degree