IT & Security Support Specialist

Worth AI•Orlando, FL

9h•Onsite

About The Position

At Worth AI, we’re building technology that transforms how financial decisions are made and we’re doing it with precision, security, and speed. As we scale, we’re looking for a hands-on, high-impact IT & Security Support Specialist to own our endpoint environment, power our internal systems, and help safeguard our growing organization. If you thrive in a fast-paced startup environment, love solving technical puzzles, and want to play a critical role in both IT operations and security execution, this role is for you. Worth AI is seeking an IT & Security Support Specialist to work out of our Headquarters in Orlando, Florida to manage macOS endpoints (Jamf), internal application access, and day-to-day IT operations. This role is responsible for device lifecycle management, access provisioning, employee IT support, and ensuring office technology operates reliably. This is a hands-on role in a small team and requires someone comfortable supporting both technical systems and office technology needs.

Requirements

1–3 years IT support experience
Strong macOS troubleshooting skills
Experience with Jamf Pro or another MDM
Experience managing user accounts and application access
Strong troubleshooting and organizational skills

Nice To Haves

Experience with Apple Business Manager
Experience with Okta or Google Workspace
Basic scripting experience (bash/zsh)
Basic understanding of security and access management concepts

Responsibilities

Manage MacBooks using Jamf Pro (deployment, configuration, patching)
Provision and decommission devices using Apple Business Manager and Jamf
Troubleshoot endpoint and Jamf-related issues
Continuous maintenance and upkeep of endpoints
Manage employee access to internal systems (Google Workspace, SaaS tools)
Execute onboarding and offboarding access workflows
Troubleshoot access and SSO issues
Serve as primary contact for employee IT support requests
Troubleshoot macOS, peripherals, conferencing systems, and office technology
Support hardware including monitors, docks, and conference room systems
Ensure conference rooms, TVs, and office technology function properly
Support office audio, displays, and general IT-related operational needs
Coordinate basic IT vendor visits if needed
Assist with patching, endpoint security configuration, and operational security tasks
Execute security-related tasks under direction of Head of Security