IT Software Quality Engineering Lead, Performance

EVERSANA•Mason, OH

13h

About The Position

THE POSITION: The Lead, Quality Engineering Performance, is responsible for leveraging a deep knowledge of software quality assurance discipline, quality engineering & automation implementations, and enterprise software development best practices to manage a team of quality engineers and drive quality initiatives to ensure highest quality for IT deliverables. This role is responsible for utilizing functional and technical acumen to drive the quality engineering team’s participation in the agile development process, establish relationships, interact with stake holders, and ensure on-time delivery of product features, enhancements and bug fixes with the highest quality that will delight end users. This role requires a strong focus on performance and data‑driven quality, including hands‑on experience with load and performance testing tools and the ability to analyze system behavior through strong SQL and data structure knowledge.

Requirements

8+ years of quality engineering and / or quality assurance experience for enterprise software products
Proven experience in building executing and reporting on Load and performance testing initiatives
5+ years of experience in managing/leading quality teams in an onshore/offshore model
Passion for quality and no line of code written without testing
Passion for continuing education and improving code quality through interaction with delivery teams
Strong ability to handle a heavy workload with multiple projects and frequent interruptions
Broad experience in testing enterprise distributed systems is strongly desired
Strong time management skills with a history of meeting commitments
Very strong technical leadership and ability to command respect at all levels of the organization
Ability to quickly learn and understanding of the goals and requirements of the businesses supported by technology solutions
Serves as a Subject Matter Expert in Quality Assurance Test discipline
Strong grasp of API architecture (System, Process, Experience), and API testing using tools like Postman.
Experience managing development of or testing automation of CRM/Salesforce applications
Experience in one or more of the technologies, such as Java applications, .NET framework, MS SQL Server, MySQL is a plus
Strong understanding of different software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools
Strong analytical skills and experience with implementation and administration of Quality Assurance metrics, such as defect profiles, test execution progress and results reports

Nice To Haves

Experience and/or Training 5+ years of quality engineering and / or quality assurance experience for enterprise software products
Experience in Load/Performance testing tools like LoadRunner, Jmeter, NeoLoad required
Strong knowledge of data structures and SQL
Knowledge and use of automated testing suites is desirable.
Knowledge of API testing (SoapUI or Poastman)
Prior experience with a test management tool (Quality Center, Test Manager, Zephyr, etc.)
Prior experience with bug tracking tool (Jira, TFS, Bugzilla, etc.)

Responsibilities

Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing
Manages performance and data‑driven quality, including hands‑on experience with load and performance testing tools and the ability to analyze system behavior through strong SQL and data structure knowledge.
Working closely with product management and Application development and support teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QE organization
Efficiently driving product quality and promoting leading industry best practices meeting QE department goals and objectives
Lead a team of SQE professionals that increase software quality by applying industry standard software testing methodologies
Directly supervises QE Staff, Quality Engineers along with the preparation and delivery of test artifacts
Represents the QE organization through all phases of the SDLC and closely collaborates with other involved functional areas
Works collaboratively with cross functional teams to understand project objectives, project schedule, gather testing requirements and provide leadership through the execution of client implementation projects.
Provide sound and balanced leadership to QE and Application Development staff, manage workload, and partner with Product, Application development, Application Support and PMO leadership to staff projects.
Mentor QE staff in expanding and developing their technology horizon.
Assist in defining and facilitating the System Development Lifecycle for the organization.
Improve software development efficiency by replacing existing testing tools with more cost effective and automated tools.
Making the team more efficient while operating within budget.
Manages testing artifacts to ensure proper reuse, versioning, backups, organization and retention.
Coordinates and facilitates test planning, design and execution sessions.
Provide technical leadership in the development and implementation of QE processes, tools and frameworks.
Lead project teams, internal and external, to achieve project defined milestones and deliverables.
Conduct stakeholder (business and IT) meetings/interviews and gather requirements.
Train and assist business users with planning and conducting UAT.
Conduct defect triage meetings and drive resolution in collaboration with the Application Development and business teams
Implements and defines testing methodologies and standards to continuously improve results
Implements ongoing quality improvement processes working with interdepartmental teams
Develop and manage QE metrics to measure QE and Application development team’s performance.
Anticipates project and release problems and takes corrective action, escalating as needed, to achieve commitments
Provides effective communication regarding issues, objectives and progress of initiatives and projects
Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates
Simultaneously manage multiple projects/efforts while maintaining high quality and delivering on schedule
Develop technology strategies that align with the organization's vision, mission, and objectives
Anticipate change and implement an operational plan that is flexible
Ensure delivery of high-quality service, consultation, and product to customers through understanding of business needs and through the development of seamless transition of work processes across departments in the IT division
Develop and manage relationships throughout the organization to reinforce a culture of service and collaboration.
Continually re-asses the status quo and consider alternative solutions
Keep abreast of best QE practices and apply as relevant to the organization
Lead change and adoption of new processes and technologies
Setting clear direction, effective plans and measurable outcomes
Ensuring work is accomplished effectively by managing employee performance, work processes and other resources
Engaging employees to maximize their discretionary effort
Developing a pipeline of excellent talent to fill future business needs
Plans, organizes and coordinates various projects, programs and services.
All other duties as assigned