IT Specialist

Lippes Mathias LLP • Buffalo, NY

2d • $23 - $26 • Onsite

About The Position

Lippes Mathias LLP is seeking an experienced and dependable IT Technician to join our Buffalo office. This on-site role requires a professional, organized, and team-oriented individual who can handle technical support with discretion and a positive attitude.

Requirements

• 3–5 years of help desk or IT support experience
• Bachelor’s degree in IT, Computer Science, or related field
• Proficient with Microsoft Office, Active Directory, and Citrix
• Familiarity with VMware and basic server/network administration
• Strong diagnostic and problem-solving skills
• Excellent communication and customer service abilities
• High level of discretion and professionalism

Nice To Haves

• Law firm experience preferred

Responsibilities

• Respond to help desk requests across all firm offices
• Provide technical support for hardware, software, and systems
• Conduct IT onboarding for new employees
• Troubleshoot issues remotely and escalate when necessary
• Maintain accurate logs of issues and resolutions
• Assist with IT projects and system implementations
• Recommend improvements to IT procedures and workflows

Benefits

• Full time employees are also eligible for a year-end bonus and a comprehensive benefits package that includes medical, dental, and vision coverage beginning the first of the month following hire; immediate eligibility for the firm’s 401(k) and profit sharing plan; firm-arranged parking at our downtown locations; firm-paid long-term disability coverage for all employees; and firm-provided life and AD&D insurance for staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level